Customer reviews from otterbox.com
OtterBox - iPhone 16 Pro Max Defender Series Pro XT Case with MagSafe - Dark Side
Average customer rating
3.7
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
115
4 Stars
23
3 Stars
22
2 Stars
20
1 Star
37
65%of customers recommend this product.
(
101 out of
155)
Customer Reviews for OtterBox - iPhone 16 Pro Max Defender Series Pro XT Case with MagSafe - Dark Side
Posted by: Jack
Verified Purchase:Yes
The “blue” case is violet. Not blue. Do not buy it expecting blue.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 21, 2024
Hello! We are so sorry to hear that there was confusion on color. The Denver Dusk is a purple color and the Baby Blue Jeans is a blue color. If our Customer Service Team may assist with a return or help with finding a more pleasing color for your needs, please do not hesitate to reach out by calling or chatting with us!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great case for someone who drops their phone a lot
on October 21, 2024
Posted by: Atown
Verified Purchase:Yes
This case is great! I am always dropping my phone at the worse places...stone driveway...asphalt...and this case is very secure and I don't stress now that I'll do damage to my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
Very upset with the purchase. Otterbox didn't let me down quality wise up until now. The back print is already peeling just 2 weeks in(i work behind a desk too, not any hard labor or anything) the back print also looks very cheap. Unlike the online pictures where the marble or rock art looks very nice and legit. Also, the mag safe circle and line on the back is much more prominent(And dumb looking) in person then it was online. Overall, upset to say the least. Would love to trade it in for a more plain case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 23, 2024
Hello, Paul! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Isirs
Verified Purchase:Yes
Good case for the iPhone 16 pro-max. The case is built tough and lite weight.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
Shows to many finger prints not nearly as good as the original defender series case
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, November 13, 2024
Hello, Chris! We hope that this case grows on your as you enjoy the great protection it offers your device. Please reach out to our CS Team by phone or via chat should any questions arise, as we are always happy to help!
Written by a customer while visiting otterbox.com
Posted by: Liz S
Verified Purchase:Yes
I always protect my phones with Otterbox. I think the best protection you can get. I like THIS case because it is see through instead of all black. Nice! My only complaint is that I feel like the case was a slightly more hard material than it used to be. I did get used to it though. But at first it was slightly uncomfortable. Otherwise I would have given it 5 starts easily.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ross
Verified Purchase:Yes
this is definitely the best case I’ve ever used. It is thin and lightweight, but very strong and dropper resistance
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DMeyer
Verified Purchase:Yes
Holds a lot of dirt. The phone slips out of the plastic case every now and then and I have to fix it.
Response from otterbox.comBy Customer Service, March 20, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com