Cute case and all, but the side button hole is too large and that spot fell on the side of a table and cracked my screen protector. Just needs a more protective rim.
Response from otterbox.comBy Customer Service, October 13, 2024
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Do like the feel in my hand, I’ve been denfeder user but never the pro series XT, work in landscaping and prefer the grip on the original defender series. Will be contacting Otter Box for a refund or exchange.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 22, 2024
Hello Mark! Thank you for the feedback on our case. We are always looking to improve our products thanks to feedback like this.
Does it get better than otter box? Absolutely not! This is a solid protective equipment that is easy to put on and protects your phone. No gimmicks this is the real deal
I am very happy with my iPhone Pro Max Defender case. I’ve seen some complaints in other reviews about it getting scratches in it, however I have not seen any scratches on the back of my case. I have the floral pattern that is actually a periwinkle color more than blue. Since periwinkle is my favorite color it was perfect. I thought the cut out for the camera would be a problem but it has not been. You have to press the camera button for the camera to come on, so you are not going to do it by accident in my opinion. This is a very nice case and has been perfect for me. I have put OtterBox cases on every iPhone I have ever owned and will continue to do so.
The camera button gap is awkward and allowed damage to my phone screen protector
Response from otterbox.comBy Customer Service, February 3, 2025
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!