Customer reviews from otterbox.com
OtterBox - Symmetry Series Case with MagSafe - Peachy Bloom
Average customer rating
3.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
32
4 Stars
6
3 Stars
9
2 Stars
5
1 Star
15
63%of customers recommend this product.
(
29 out of
46)
Customer Reviews for OtterBox - Symmetry Series Case with MagSafe - Peachy Bloom
Posted by: Western Woman
Verified Purchase:Yes
I have an iPhone 16 Pro Max and was disappointed to discover that this hard case is so smooth that it has no grip and feels insecure in my smallish hand so I’ll return it and consider another case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 30, 2024
Hello! We are so sorry to hear this case was not what you were hoping for. Please reach out to our CS Team by phone or via chat, and we are happy to get that return started for you, and we would also be happy to explore other case options with you!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
While I understand the camera button on the iPhone is new, I do not like the cut out. It exposes too much of the edge of the iPhone which I would think would take away from the effectiveness when dropping your phone. The cutout also has a sharp edge that is uncomfortable when holding your phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 10, 2024
Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team found that the new notch does not diminish the drop protection of the case, Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Case seems cheap for the price you pay. It doesn’t really offer much protection and it’s a slippery in the hands case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 7, 2024
Hello, David! We hope you enjoy the great protection and the amazing features of this case! If our Customer Service team may assist or answer any questions, please do not hesitate to reach out via phone or by chat!
Written by a customer while visiting otterbox.com
Customer Rating
1
Love Otterbox but the cut out does not work.
on October 14, 2024
Posted by: Aaron
Verified Purchase:Yes
I have been a loyal Otterbox fan for a very long time. I loved the look and feel of this case when I got it. As I used it I noticed a lot of dust getting inside the case because of the cut out for the camera button. I also noticed that it started changing colors. It was clear and after a couple of weeks it started turning red. Very strange.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 14, 2024
Hello, Aaron! We are so sorry to hear you are experiencing some issues with your Symmetry Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Sean G
Verified Purchase:Yes
I was expecting a bit more quality. My 15 pro max Symmetry case seemed better. Maybe connect the case at the new camera button instead of complete cut out.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, November 18, 2024
Hello, Sean! We hope you enjoy the features and protection of this case! Please reach out to our CS Team by phone or via chat, should any questions arise, as we are always happy to help!
Written by a customer while visiting otterbox.com
Posted by: sile
Verified Purchase:Yes
Cheap material. It does not protect the face of the phone edges at all. DO NOT BUY!
Response from otterbox.comBy Customer Service, Customer Service, November 25, 2024
Hello! We are so sorry to hear you are experiencing an issue with your Symmetry Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Great case per usual. I’m not a fan of the camera button cut-out.
Written by a customer while visiting otterbox.com
Posted by: Will C
Verified Purchase:Yes
Sturdy case but the material is very slippery with nothing to help with grip. I’m not a fan of the camera button cutout. The edges of the case have some sharp spots, especially around the camera button cutout. I decided to go another route. Fit was good on the phone this just wasn’t the case for me.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 7, 2024
Hello, Will! We are so sorry to hear you are experiencing some sharp areas on your case. While it sounds like you have remedied the issue via return, please reach out to our Customer Service team if we may assist with this situation, as we are always happy to help.
Written by a customer while visiting otterbox.com