Customer reviews from otterbox.com
OtterBox - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Average customer rating
3.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
37
4 Stars
8
3 Stars
13
2 Stars
14
1 Star
17
50%of customers recommend this product.
(
33 out of
66)
Customer Reviews for OtterBox - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Posted by: Anonymous
Verified Purchase:Yes
This case has made traveling with my daughter’s iPad much easier and less stressful. The handle fits great for attaching it in the car for her to watch Disney, the handle also helps her carry her iPad around, this case has helped her iPad survive MANY drops (she is a toddler). The only improvement that could be made would be a screen protector that was also as easy to wipe as the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: E Wi
Verified Purchase:Yes
Not too bad if a case, but doesn’t stand up well. Falls over as soon as you touch it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 21, 2023
Thanks so much for taking the time to share your thoughts on the Kids EasyGrab case for your iPad with us. We're happy to hear it has generally been working well for you. That handle on the the back of the case is meant to double as a kickstand though. We'll provide a link to one of our videos to help show you the correct positioning to use for this feature. Please give our friendly Otters a ring at 1-855-688-7269 with any additional questions or if you'd like to chat about this some more.
https://www.youtube.com/watch?v=sdUVw641Nhc
Kindly,
OtterBox Customer Support
https://www.youtube.com/watch?v=sdUVw641Nhc
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Jessica
Verified Purchase:Yes
The case itself is great but the stand is terrible! Unless an adult intervenes it always falls over! And even when we do help, it takes a try or two. I typically adore Ottorbox, but I would not purchase this again.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 27, 2023
Hey there Jessica! We're sorry to hear about your frustrations with the stand feature of our Kids Easy grab Tablet case. We want this case to be functional and fun for you and your kiddos! We appreciate your valuable feedback, and we would be happy to see what we can do to make this right with you. Please give us a ring at 1-855-688-7269 and one of our friendly Otters will be sure to help get this taken care of.
Best,
OtterBox Customer Service
Best,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I love it, it’s easy to install, it’s strong my kid likes throwing his tablet and this makes me feel secure!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Why would you not make kids case with screen prote
on April 7, 2023
Posted by: Big jay
Why would you make a case for a child that doesn’t have a built in screen protector
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, April 11, 2023
Hey there! We apologize if the Kids EasyGrab case for your iPad wasn't quite what you were hoping for. Although this case doesn't include a built-in screen protector, we ensured its seamless compatibility with any of our trusted screen protectors, like the Kids Blue Light Guard Glass or Amplify Glass. We appreciate you taking the time to share your thoughts on this case with us though and we'll be sure to pass your feedback along to our design team for you. Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Robert B
Verified Purchase:Yes
What you would expect in Otterbox quality, solid case design with quality rubber surround, kiddo already dropped it a couple times with no damage. The grey stand/handle is very versatile and you can strap it to the back head rest in your car.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Holly
Verified Purchase:Yes
Was just as advertised. Very sturdy and easy to put onto my Ipad.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stephanie
Verified Purchase:Yes
Great handle/stand, easy to use, doesn’t block headphone or charging ports.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com