Bought this for my 8 year old autistic step daughter who has easily gone through 5 tablets in the last 2 years. We finally decided to buy her an iPad but not without deciding to buy this otter box first! It’s been about 3 weeks and so far so good!
My youngest son has found a way to break 4 tablets. Until I found this. This protects his ipad so well I am not as scared that he is going to break it. I have a screen protector on it also just to be safe.
It didn’t come with the Grip ridges it was only the case. My daughter do like the color case she have.
Response from otterbox.comBy OtterBox, Customer Service Support, January 31, 2023
Hey there! We're so sorry to hear about your experience. We get how that could be a bit frustrating. If you could please give our CS team a ring at 1-855-688-7269, they'd be more than happy to take a closer look into this for you to help find the best path forward.
This is the second case like this that i have gotten for my ipad. The first one was the pink and blue one, but when i gave my son the ipad i ordered the blue and green case. It works great!