Customer reviews from otterbox.com
OtterBox - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Average customer rating
3.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
37
4 Stars
8
3 Stars
13
2 Stars
14
1 Star
17
50%of customers recommend this product.
(
33 out of
66)
Customer Reviews for OtterBox - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Posted by: Nancy
Verified Purchase:Yes
I am an adult and purchased this for myself. It’s sturdy, easy to grab onto and easy to hold without slipping.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brook
Verified Purchase:Yes
Great quality and very quick delivery. Only thing I trust to keep them from breaking their electronics
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marco
Verified Purchase:Yes
Looks like it’s the last iPad cover I’ll be buying.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: HS SF
Verified Purchase:Yes
Sturdy case but doesn’t stand up as well as it should. Seems more intended for hanging off the head rest in your car for watching in the back seats. Also strange it didn’t come with instructions for how to open and put it on. I ended up watching a YouTube video
Response from otterbox.comBy Customer Service, July 15, 2024
Hello! We hope that you enjoy this case and the amazing protection it offers your device. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that may arise as you enjoy the product!
Written by a customer while visiting otterbox.com
Posted by: Rosegarden
Verified Purchase:Yes
I'm an aging adult with nerve issues. And this case is perfect for me it does everything it says it does. It has protected my iPad numerous times from drops. Built in handle is very convenient for carrying.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Justin VA USA
Verified Purchase:Yes
Solid case, the iPad is very protected. However, the giant knob on the back prevents the iPad from lying flat, which is frustrating when trying to draw, it’s also locked to landscape view which limits what games can be played. Some games are meant to be played in portrait. Specifically Mario, but there are others.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 12, 2025
Hello! We are so sorry to hear you are experiencing limitations with your case. All of our cases are designed to allow for full functionality of the features inherent to the device itself. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Customer Rating
1
Very bad Design
on December 6, 2021
Posted by: Ruben
I bought this case for my daughter’s I pad .After a week she dropped it on the floor from standing. She is only 6 years old so it no very high . The I pad hit the floor on the back side of the case landing on the nub where the stand attaches to . The front screen Shattered under the screen protector. Without even hitting the floor or cracking the screen protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 8, 2021
We are so sorry to learn that your daughter's iPad took a spill and emerged with such damage to its touchscreen while under the watch of the EasGrab Tablet Case.
Protection is always our top priority, and we put forth every effort — from design and materials to manufacturing and post-production testing — to ensure that our cases will offer the very best protection available to limit the potential for such discouraging outcomes. That being said, any given incident is still subject to a variety of unique dynamics which are at times beyond our control, and we are unable to guarantee that all exposure to risk will be eliminated.
Although our warranty cannot be extended to your family's Apple device, we would very much like to help get you set up with a new OtterBox for a fresh start once repairs have been made. Please feel welcome to give us a quick call at 1-855-688-7269 at your convenience, and we will be glad to assist you further.
Sincerely,
OtterBox Customer Service Team
Protection is always our top priority, and we put forth every effort — from design and materials to manufacturing and post-production testing — to ensure that our cases will offer the very best protection available to limit the potential for such discouraging outcomes. That being said, any given incident is still subject to a variety of unique dynamics which are at times beyond our control, and we are unable to guarantee that all exposure to risk will be eliminated.
Although our warranty cannot be extended to your family's Apple device, we would very much like to help get you set up with a new OtterBox for a fresh start once repairs have been made. Please feel welcome to give us a quick call at 1-855-688-7269 at your convenience, and we will be glad to assist you further.
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: grandma
Verified Purchase:Yes
My 8 yr old boys love the colors and the case has already stood the test. The only thing I wish it has was a screen protector as well. We had to go to a different company to purchase one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com