Customer reviews from otterbox.com
OtterBox - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Average customer rating
3.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
37
4 Stars
8
3 Stars
13
2 Stars
14
1 Star
17
50%of customers recommend this product.
(
33 out of
66)
Customer Reviews for OtterBox - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Customer Rating
2
Poor design
on June 27, 2023
Posted by: AndreaM321
The case itself seems good and has protected the iPad well, but the handle on the back slips off very easily after only less than a year of use. It makes it almost impossible for my son to prop his iPad up to watch it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, June 28, 2023
Hey there, Andrea! Thanks so much for taking the time to share your experience with the Kids Easy Grab iPad case with us. We're very happy to hear the case has done its job in keeping your device safe, but we apologize for any trouble you've had with that handle. Let's see what we can do to make things right with our amazing product warranty. Please give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to assist you further.
Kindly,
OtterBox Customer Support
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: TheeJAnderson
Verified Purchase:Yes
Easy to install. Offers great protection for the iPad. Convenient carry handle
Written by a customer while visiting otterbox.com
Posted by: OtterBoxFan101
Verified Purchase:Yes
Fits perfectly, and so far has withstood my 3 year old
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Janie West
Verified Purchase:Yes
Sturdy, attractive, heavy duty and lightweight. My granddaughter can be rough at times, but this product has been great.
Written by a customer while visiting otterbox.com
Customer Rating
2
Not the best design.
on August 25, 2023
Posted by: Jenn
I bought this case May 2023 and now it is August 2023 and I see the knob in the back has a crack around the base of it. When it breaks off it’s going to be jagged and the handle will no longer work. Very disappointed in the construction of the case. We have never needed to buy more than one case for an ipad (we keep them for about 3 years) and this is the 3rd one we have had and this one has only help up 3 months.
Response from otterbox.comBy Customer Service, August 28, 2023
Hello! We apologize that you are experiencing an issue with the handle are on the back of the case. We have an amazing warranty, and we would be happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Lynn
Verified Purchase:Yes
Very sturdy case. Bought for my granddaughter and she loved the purple color!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kap79
Verified Purchase:Yes
I love the overall case especially the stand that doubles as a headrest attachment. However, I do not like that it does not have a cover over the screen. My Otterbox has a clear cover over the screen making me feel it is truly protected. I ordered a screen protector because I don't trust my child not to break the screen even with the Otterbox cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SRTDadof2
Verified Purchase:Yes
Overall a solid case, however doesn’t work in my car
Response from otterbox.comBy Customer Service, July 8, 2024
Hello! We hope you enjoy the great protective nature of this case and the rugged protection it offers the device. Please reach out to our CS Team by phone or via chat, and we are happy to help with troubleshooting or ideas regarding potential use of this case in your vehicle!
Written by a customer while visiting otterbox.com