Customer reviews from Samsung US
Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Average customer rating
4.7
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
120
4 Stars
28
3 Stars
5
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
55 out of
59)
Customer Reviews for Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Customer Rating
5
Stunning Matte Display with an Impeccably Clean Se
on May 1, 2026
Posted by: ZephyrDev
[This review was collected as part of a promotion.] After dealing with complex hardware and messy network cables all day, the last thing I want is a cluttered entertainment center at home. The 65-inch Frame is a masterpiece of design. The One Connect box is an absolute lifesaver for cable management, running just a single, nearly invisible wire to the display. It keeps the wall looking incredibly clean and perfectly flush.
The matte display is the true standout feature. When in Art Mode, the brightness automatically adjusts to the room's ambient light, totally eliminating glare and making it look exactly like a genuine canvas. When it's time to watch a movie, the 4K resolution is razor-sharp. The QLED panel delivers fantastic vibrancy, making colors truly pop, while the contrast holds up beautifully even in darker cinematic scenes.
Navigating the smart interface is snappy and responsive, making it effortless to switch between streaming apps, local media servers, and the Art Store without any lag.
Pros:
The anti-reflective matte screen completely eliminates room glare.
Flawless cable management with the external One Connect box.
Vibrant QLED picture quality and crisp 4K resolution.
Cons:
Accessing the full, expansive art library requires an ongoing subscription.
The built-in speakers are decent, but pairing it with a soundbar is best for a true home theater experience.
Final Verdict:
If you care about a minimalist aesthetic and a perfectly clean hardware setup just as much as premium picture quality, this TV is absolutely worth the investment. It flawlessly blends high-end tech with home decor.
The matte display is the true standout feature. When in Art Mode, the brightness automatically adjusts to the room's ambient light, totally eliminating glare and making it look exactly like a genuine canvas. When it's time to watch a movie, the 4K resolution is razor-sharp. The QLED panel delivers fantastic vibrancy, making colors truly pop, while the contrast holds up beautifully even in darker cinematic scenes.
Navigating the smart interface is snappy and responsive, making it effortless to switch between streaming apps, local media servers, and the Art Store without any lag.
Pros:
The anti-reflective matte screen completely eliminates room glare.
Flawless cable management with the external One Connect box.
Vibrant QLED picture quality and crisp 4K resolution.
Cons:
Accessing the full, expansive art library requires an ongoing subscription.
The built-in speakers are decent, but pairing it with a soundbar is best for a true home theater experience.
Final Verdict:
If you care about a minimalist aesthetic and a perfectly clean hardware setup just as much as premium picture quality, this TV is absolutely worth the investment. It flawlessly blends high-end tech with home decor.
Written by a customer while visiting Samsung US
Customer Rating
5
Flat screen
on May 1, 2026
Posted by: Himmaty
[This review was collected as part of a promotion.] I have a big flat screen TV Samsung I love it you can buy it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on April 27, 2026
Posted by: Yoey70
from Bradenton, Florida
[This review was collected as part of a promotion.] The resoĺution is AWESOME quality. I love all the features on this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on April 25, 2026
Posted by: Ocean
from Rockwall, Texas
[This review was collected as part of a promotion.] This TV is absolutely beautiful! The picture resolution is stunning, and it looks exactly like a real painting on the wall. Highly recommend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 6, 2026
Posted by: 007pinkytv
from San Antonio Texas
[This review was collected as part of a promotion.] I love this TV to pieces..I wear glasses and when I watch my TV I don't need them because it's big enough to see
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing
on April 3, 2026
Posted by: AmyS
All these frame TVs are so disappointing. I bought mine to display pictures of my kids, and with every software update, more and more features to display your own photos are removed to try to force you to pay for the subscription. They shouldn’t be allowed to remove features after purchase. Samsung is so greedy. I would never buy one of these ever again. The main feature I bought it for sucks and has gotten worse.
No, I would not recommend this to a friend.
Features
1
Value
1
Response from Samsung USBy Samsung Specialist, April 6, 2026
AmyS,
Thanks for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Next level dude!
on March 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Next level stuff here!!! some Next Level stuff here dude
Written by a customer while visiting Samsung US
Customer Rating
5
Smart view great phone great TV easy to use thanks
on March 24, 2026
Posted by: Leo getts
[This review was collected as part of a promotion.] Thank you no complaints love your products. Can't wait for new line of products.
Written by a customer while visiting Samsung US