Customer reviews from Samsung US
Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Average customer rating
4.7
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
120
4 Stars
28
3 Stars
5
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
55 out of
59)
Customer Reviews for Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Customer Rating
3
Not worth the money
on May 20, 2026
Posted by: Jayne10
from NC
[This review was collected as part of a promotion.] Keeps freezing we have to reboot periodically, other than that it’s just ok.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I bought it for the art ended up with the best tv
on May 19, 2026
Posted by: Faceoffbob
from Florida
[This review was collected as part of a promotion.] The access to nearly infinite amounts of art hanging on your wall, in crisp vibrant perfection, it's fully enough to buy this television.
I personally bought it to have access to slim aaron's full collection, but i've used it for so many more things, including my own art and pictures.
I personally bought it to have access to slim aaron's full collection, but i've used it for so many more things, including my own art and pictures.
I've had a few four k and eight k.Televisions, but this one takes the cake.
The resolution of the brights as well as the perfect darks our fantastic for whatever you might be trying to watch.
The resolution of the brights as well as the perfect darks our fantastic for whatever you might be trying to watch.
I personally bought a samsung sound bar as well to pair it with and was not disappointed there either.
One of my favorite features about this t v is that all of the inputs are on a box that is external from the television connected with one chord. You don't have to try to connect a bunch of things to the. Inputs on the back of the television, they're all on the back of the box that is separate.
That little piece of functionality is amazing.
That little piece of functionality is amazing.
The art is beautiful, television and movies are beautiful, we run a PlayStation 5 fluent as well.
Even at the price point, the internal interface and external charm are well worth far more than they are asking.
Even at the price point, the internal interface and external charm are well worth far more than they are asking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my TV
on May 11, 2026
Posted by: George
[This review was collected as part of a promotion.] the brightness is unparalleled the contrast is great the interface is very easy to use the resolution is amazing love this product
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive device
on May 11, 2026
Posted by: HRCuban
from Miami, FL
[This review was collected as part of a promotion.] This is an impressive device that looks great and looks elegant with great performance.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A TV That Looks Like Art
on May 11, 2026
Posted by: Dvshop
from Houston TX
[This review was collected as part of a promotion.] Picture Quality
Art Mode & Design
Screen Size & Immersion
Easy Wall Mount / Clean Setup
Gaming & Movie Experience
Art Mode & Design
Screen Size & Immersion
Easy Wall Mount / Clean Setup
Gaming & Movie Experience
Absolutely impressed with the Samsung Frame 85”. The combination of stunning 4K visuals and minimalist design makes it feel more like high-end home décor than a TV. The matte display reduces glare beautifully, and Art Mode gives the room a completely different atmosphere when it’s off. Huge screen without looking overwhelming thanks to the slim frame design. Worth every penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on May 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung is a great product, all our tvs purchased are Samsung, we have Samsung phones, Samsung is just great
Response from Samsung USBy Samsung Specialist, May 11, 2026
If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
TV life
on May 11, 2026
Posted by: Vader
[This review was collected as part of a promotion.] Thanks for everything you guys do thank you so much
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience on the art display.
on May 6, 2026
Posted by: Nick
from NC
[This review was collected as part of a promotion.] TV looks stunning with metal frames. Art display is very cool.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US