Customer reviews from Samsung US
Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Average customer rating
4.7
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
127
4 Stars
30
3 Stars
5
2 Stars
1
1 Star
3
94%of customers recommend this product.
(
59 out of
63)
Customer Reviews for Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Customer Rating
5
Framed Art and a TV
on June 21, 2026
Posted by: Steiney
from St George, UT
[This review was collected as part of a promotion.] I own 3 Samsung tv’s but this was my first frame tv. It took a bit of work to remove the AI settings and get the sharp, vibrant picture I was looking for, that is normal on regular Samsung tvs. It was worth the effort. I have beautiful framed art when the tv is not in use. I purchased a gorgeous frame from a company that specializes in frame tv frames that just snapped right on. If you are looking for art and a tv in one, I definitely recommend this.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quantity Features at a quality rate
on June 21, 2026
Posted by: BillNye
[This review was collected as part of a promotion.] Responsive is fast. Contrast is too much blue\yellow
Written by a customer while visiting Samsung US
Customer Rating
4
Wireless One connect works well, but...
on June 19, 2026
Posted by: John p
from Syracuse, ny
[This review was collected as part of a promotion.] The wireless one connect box concept works well. Wifi connection to soundbar has issues selecting as default with other accessories. Art subscription was supposed to be free for a year but can't find a promotion code for it.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 65 wow we just lo e movie night
on June 18, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] great product it's a great product our family loves it the controls are easy to adjust and the sound is awesome and great for movie night recommend highly Samsung is the best Samsung everything great products
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 17, 2026
Posted by: Jazzy814
from Nc
[This review was collected as part of a promotion.] Love our new Framepro. So cool to have the artwork available.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 13, 2026
Posted by: Luvrr
from Pa
[This review was collected as part of a promotion.] Goodggb tv goodd life good picture good quality good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate
on June 10, 2026
Posted by: Onlyu
[This review was collected as part of a promotion.] Love my TV. When I do watch it. Only with company. Sometimes screen is neon gray. So I donr keep it plugged in. I love this TV had it for years. My late fiance bought it because he broke my tiny monitor size TV. In 2010. Still going strong and beautiful pic and sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Remote is Terrible
on June 9, 2026
Posted by: IndiaInk2020
from San diego ca
[This review was collected as part of a promotion.] The tv is sketchy and there is no way to unplug it as the install hugs the wall. So to reset I have to go and turn the breaker off. My dream tv is sensitive, freezes spins and more often than not the remote dies. It either has to be recharged or solar charged. What happened to plain ol batteries that can quickly be changed out. Picture is fine. Nothing to get excited over especially at 2k for the 65” Frame Pro. What a letdown.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung Specialist, June 9, 2026
IndiaInk2020,
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US