Customer reviews from Samsung US
Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Average customer rating
4.7
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
127
4 Stars
30
3 Stars
5
2 Stars
1
1 Star
3
94%of customers recommend this product.
(
59 out of
63)
Customer Reviews for Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Customer Rating
5
Buy it!! You will love it!!
on January 20, 2026
Posted by: SNinCal
from California
I absolutely love my 65” Samsung Frame Pro TV. For years, I had nothing on this one wall because I didn’t want a “blank” TV there. I now have a beautiful piece of artwork on my wall. I’m able to change out the art piece as often as I like with all the pictures from the art store. And when I want to watch TV, it’s a push of a button and I have a beautiful TV. The resolution top quality. Installation was a breeze, and the remote control is very simple to operate. I’ve told friends and family that this is the best purchase ever. Absolutely no buyers remorse!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the TV!
on January 20, 2026
Posted by: Arvislaw
from Coatesville, IN
However, I would like to add some APPs for viewing other streaming services such as PBS PASSPORT. I know how to "cast", but I would like to add the APP so that my wife can use these apps when my phone isn't nearby. There doesn't seem to be a very good "search" feature in the APPs, just the ones "recommended" by Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, January 5, 2026
Hi Arvislaw,
Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look and provide additional support.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look and provide additional support.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use! Great Picture
on December 30, 2025
Posted by: TVUpgrade
[This review was collected as part of a promotion.] We recently upgraded from the original Frame. We love the wireless connection to the box making it look even more like artwork. Picture quality is quite impressive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing qualities and incredible screens
on December 29, 2025
Posted by: Mickey
[This review was collected as part of a promotion.] I love this TV great sounds amazing color and vibrant have my picture show playing all day when not in use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most incredible experience
on December 28, 2025
Posted by: Lovingmyview
[This review was collected as part of a promotion.] This truly has been the most incredible experience I've ever had with a television... its picture quality is out of this world and everytime I have a artwork Screensaver on all that see it believe its a true painting from a master artist..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The features on this tv are easy to understand
on December 26, 2025
Posted by: Bossbih
[This review was collected as part of a promotion.] I bought this tv for my son and ended up keeping it. I am not good with electronics or computers (tvs, computer, or phones). This was easy for me to understand, and picture is phenomenal
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame Pro 2025 Is the Perfect Blend of Art and
on December 25, 2025
Posted by: Love2Shop
[This review was collected as part of a promotion.] The Samsung Frame Pro LS03FWD (2025) is easily one of the most impressive TVs I’ve ever owned. Samsung finally perfected the idea of a TV that looks like art without compromising on picture quality — and this year’s Neo QLED panel takes it to another leve
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I was left mouth wide.
on December 22, 2025
Posted by: Robert
[This review was collected as part of a promotion.] I was honestly a bit worried about how the TV would be since I've only had a tiny one before. When It arrived I was so amazed by how big it was! Maybe my perception of big is a bit loopy but I was mostly amazed at the screen quality. I don't really know how to describe it besides it being really vibrant and smooth. Oh! And I loved how skinny it was, oh my goodness I was holding that thing like it was almost a plate! Love love love how it looked like from the first glance so obviously I was super amazed once I turned it onnn oooooo it had all my favorite shows, it felt so smooth to the touch. Really changes it from all the other plastic appliances. I kept it in the living room and it just looks so fitting with my furniture. I admit I might be an oldie when it comes to TVs but this one had me quite flabbergasted that some such thing could exist!
Value
4
Written by a customer while visiting Samsung US