Customer reviews from Samsung US
Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Average customer rating
4.7
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
120
4 Stars
28
3 Stars
5
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
55 out of
59)
Customer Reviews for Samsung - QN85LS03FWDXZA 85" The Frame Pro Neo QLED 4K Smart TV (2025)
Customer Rating
4
Significant Upgrade
on February 11, 2026
Posted by: Jaesun
from Seattle, Wa
[This review was collected as part of a promotion.] It is a significant upgrade over previous models, particularly for its brighter Neo QLED panel and the convenience of a Wireless One Connect Box. While highly praits artistic design and glare-free matte screen, I personally think its gaming performance is hindered by high latency from the wireless connection. The TV "doubles as a piece of art" and is a major conversation piece. I appreciate the easy installation using the included slim-fit wall mount.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful clear picture
on February 9, 2026
Posted by: GLAMMIE
[This review was collected as part of a promotion.] this is an amazing TV with high resolution. it looks beautiful on the wall. I purchased a frame, and it's difficult not to believe it's a painting.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A piece of art, truly!
on February 8, 2026
Posted by: Amstone11
from Peoria Illinois
[This review was collected as part of a promotion.] I love that I can make this Frame pics as artwork when it's not pictures artwork when it's not in use whether it be you when Gus come over or whether it be you when guests come over or day when we're not watching it okay when we're not watching it it's very and very clear the picture is so vibrating clear and truly immersive like you're there when you're watching TV and there's no lag when flipping in between channels I can choose picture frames to have it on. and change the and the color and how dark or bright something is to match my decor I just can't get over how clear and beautiful it is
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hurry And Grab
on February 8, 2026
Posted by: Nikki
from Jacksonville Florida
[This review was collected as part of a promotion.] I love it works great my big brother came seen it and now his getting one. Amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on February 6, 2026
Posted by: Footballboi
from Chillicothe ohio
[This review was collected as part of a promotion.] Perfect in every way great brightness great resolution great contrast great vibrancy and great interface
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The capability of this product is unbeatable
on February 5, 2026
Posted by: Pepe
from Oregon
[This review was collected as part of a promotion.] This device is fairly convenient the brightness is perfect the vibrancy is unbeatable this product is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buy it!! You will love it!!
on January 20, 2026
Posted by: SNinCal
from California
I absolutely love my 65” Samsung Frame Pro TV. For years, I had nothing on this one wall because I didn’t want a “blank” TV there. I now have a beautiful piece of artwork on my wall. I’m able to change out the art piece as often as I like with all the pictures from the art store. And when I want to watch TV, it’s a push of a button and I have a beautiful TV. The resolution top quality. Installation was a breeze, and the remote control is very simple to operate. I’ve told friends and family that this is the best purchase ever. Absolutely no buyers remorse!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the TV!
on January 20, 2026
Posted by: Arvislaw
from Coatesville, IN
However, I would like to add some APPs for viewing other streaming services such as PBS PASSPORT. I know how to "cast", but I would like to add the APP so that my wife can use these apps when my phone isn't nearby. There doesn't seem to be a very good "search" feature in the APPs, just the ones "recommended" by Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, January 5, 2026
Hi Arvislaw,
Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look and provide additional support.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look and provide additional support.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US