I received this sip perfect about a week ago. I absolutely love it! This is my 25th ninja product I own. I cannot say enough good things about this company and products! I am a Ninja addict!
I have found other brands that 'hold the heat' far superior with less hassles that the Ninja perfect sip. The heat retention dissipated quickly after 2 hours. Having to constantly 'click' the lid open and shut in order to retain the perfect temperature is not suitable in a meeting or public setting. It is very loud and the beverage 'whistles and gurgles' with every sip as the liquid gets aerated.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 1, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
[This review was collected as part of a promotion.] Love it! It keeps my drink at the perfect temperature for a long time! Highly recommended especially for the colder months! Very durable and leak proof!
[This review was collected as part of a promotion.] After years of fumbling with lids and different mugs this is the perfect mug. It’s the easiest to carry and transport, whether I’m driving, golfing or walking around the neighborhood, it even survived my girlfriends driving. It literally delivers the perfect sip every time.
First cup was exactly as advertised, drinkable temperature within a matter of minutes. I was impressed. However, the second cup remained scalding hot for hours afterwards. Therefore, I can only give this 3 stars. If you have any tips or tricks to make every cup do what the first cup did, I will update my review accordingly.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 29, 2024
Hello, Thank you for taking the time to leave a review. Oh no! This is not the experience we want you to have with your Sip Perfect. Between uses, it needs to cool fully to perform properly. Please allow your bottle to cool in between uses in the upright position before using again. To speed this up, you can place chilled water in the bottle allowing it to sit for 3 minutes. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen
[This review was collected as part of a promotion.] I love this travel mug, it's perfect for my hot coffee when I leave the house. I like the material on the inside, stainless steel. I can always carry it with me. I can close it perfectly so it doesn't fall over. It has a protector on the bottom so I don't burn myself. A very nice and durable product, excellent quality.
[This review was collected as part of a promotion.] I was excited to try this brand since I have a coffee maker and love it from the same brand. I didn’t notice that it kept my coffee any better than other travel cups that I have used. One thing that stood out to me and I didn’t like is how it felt very heavy almost like a thermos and I felt like a handle would’ve been good to have on this travel mug.
Response from sharkninja.comBy Ninja Kitchen, October 29, 2024
Hello there,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Sip Perfect. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.