Customer reviews from sharkninja.com
Ninja - Sip Perfect 16-oz. Travel Mug - Tropical Blue
Average customer rating
4.5
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
43
4 Stars
7
3 Stars
4
2 Stars
2
1 Star
2
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Ninja - Sip Perfect 16-oz. Travel Mug - Tropical Blue
Customer Rating
5
WiOW
on July 16, 2026
Posted by: Anonymous
Gender:Male
Wow this cup works amazing it’s keep my coffee hot and my ice tea cold I am really impressed I have other mugs and they not even compare to this mug
And a shout out to the gentleman that helped me your my hero brother in fact I think he should get a raise lol thank you for your professionalism very appreciated
Randall Nutter
And a shout out to the gentleman that helped me your my hero brother in fact I think he should get a raise lol thank you for your professionalism very appreciated
Randall Nutter
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Another innovative product
on June 27, 2026
Posted by: LarryJS
from California
Gender:Male
I love this thermos!!!! I do which it had a strap or handle for easier carrying. The lid mechanism is perfect and the unit definitely keeps my coffee at a drinkable temperature.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Hot Mug
on May 8, 2026
Posted by: Will1951
from Tacoma, WA
Gender:Male
I have been happy with this mug. It keeps my coffee hot for at least six hours. It is easy to clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Travel Mug
on March 18, 2026
Posted by: Carla VA
Gender:Female
This is a very good travel mug. Keeps my drink hot for hours. Love it.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not so good!
on December 27, 2025
Posted by: Steven B
Gender:Male
This is the poorest example of a ninja product I've ever seen. I own several ninja appliances and just love them, so I thought this cup would be a dream come true. Unfortunately it's a nightmare. It doesn't work any better than a cup costing a third of the price and it leaks like a sieve. I'm an engineer and I understand how a gasket works. I removed the gaskets and thoroughly cleaned both the gaskets and the seats. I made sure they were replaced properly and it still leaks. The cup itself seems to be well made but the lid leaks, sprays out a mist when you first open it, it is difficult to clean, and I'm guessing it would be very easy to lose the gaskets making the cup useless. The ninja sip perfect 16 oz travel mug does not live up to what I expect out of a Ninja product.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 27, 2025
Hi Steven,
Thank you for sharing your experience. We truly appreciate your detailed feedback and understand how frustrating it must be to deal with leaks and cleaning challenges. This is not normal behavior for the travel mug. We’d recommend that you refer to our self-help guide here to help troubleshoot the issue you’re experiencing: https://support.sharkninja.com/article/DW300-Series-Ninja-Sip-Perfect-Travel-Mug-Troubleshooting-Guide?redirect=false. If the steps are unsuccessful, please follow the directions provided at the end of the guide.
Kind Regards,
Ninja Kitchen US.
Thank you for sharing your experience. We truly appreciate your detailed feedback and understand how frustrating it must be to deal with leaks and cleaning challenges. This is not normal behavior for the travel mug. We’d recommend that you refer to our self-help guide here to help troubleshoot the issue you’re experiencing: https://support.sharkninja.com/article/DW300-Series-Ninja-Sip-Perfect-Travel-Mug-Troubleshooting-Guide?redirect=false. If the steps are unsuccessful, please follow the directions provided at the end of the guide.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Sip perfect mug
on December 3, 2025
Posted by: Travel mug
Happy with my purchase! Keeps coffee hot for a long time.
Written by a customer while visiting sharkninja.com
Customer Rating
5
The whole family loves these.
on October 16, 2025
Posted by: TC Colorado
from Denver, CO
Gender:Female
Our whole family uses these travel mugs all day! With three to five grandchildren from 4-18 in the house at any given time, the colors (and stickers) help them keep up with their own drinks. The lids really reduced the spills. The Sip Perfect design is perfect for hot cocoa; the youngest don't burn their mouths and the cocoa is warm all the way to the end. My husband would like to have this in a 20/24 oz size to get him through his commute and settling in at the office each morning.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Totally worth it
on March 22, 2025
Posted by: Linda
from Delaware
Love this cup. No more blowing on the liquid only to find it still too hot. Nice looking and it’s not too heavy. It fits in my hand nicely. Worth the money.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com