Customer Reviews for Ninja - Outdoor FrostVault Go 36-Can Soft Cooler with Cold Dry Zone - Lakeshore Blue
Customer Rating
3
Good but not great
on July 14, 2025
Posted by: Smoove
This is a good cooler but not great. There is no way 36 cans fit in the upper cooler section. Maybe they were referring to the 6.5 oz juice cans. Could probably hold 36 of those. Seems bulky but doesn't hold as much as I thought. I did like the chest fastener for the shoulder straps. Ninja usually makes excellent products. This one is not a good as other Ninja stuff I've bought.
Response from sharkninja.comBy SharkNinja, July 15, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault Go Backpack Soft Cooler. We will absolutely share your feedback with the relevant teams for consideration.
I wanted to be able to use it a few times before I left a review. This cooler, by itself and empty is pretty heavy. Im only 4’11 and its not ideal for someone of short stature. I wish they had something smaller and more compact in this same design.. The 24 can is the same height as this one so it wouldnt of made a big difference ordering the smaller size. I will definitely be returning as I am definitely not happy with this purchase.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 1, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you're not happy with your Ninja FrostVault and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
I received this last week and like the product and quality. Only issue with it is that there is no it functionally supports 36 cans. I’m not sure you could get 24 cans with sufficient ice. Other than that it is attractive and high quality.
Response from sharkninja.comBy SharkNinja, June 17, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the space capacity of your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
[This review was collected as part of a promotion.] Absolutely love this backpack cooler from Yeti it’s not very heave when empty and manageable when full. The cooler is well insulated and when we took this cooler to the beach on a hot day it kept our drinks and snacks cold, even the ice barely melted. This cooler has enough space up top for a lot of different drinks and large spacious packet in front for snacks. Overall this is a great item and one we will be using often especially silly with four kids in the house.
[This review was collected as part of a promotion.] I'm obsessed with my Ninja SoftCooler! It's the perfect companion for picnics, beach trips, or just lounging in the backyard. The insulation is top-notch, keeping my drinks ice-cold for hours. Plus, it's so lightweight and compact, I can easily toss it in my bag or backpack. The design is sleek and modern, and it's been a hit with friends and family. HIGHLY RECOMMENDED!!
[This review was collected as part of a promotion.] Very large and handy for ok the go, beaches, pool parties you name it. This backpack puts the cool in cooler!! Highly recommend for people always on the move!
[This review was collected as part of a promotion.] This is a fabulous cooler - can’t wait to use it this summer! It’s a backpack with a hard top to set drinks on, it has a bottom space with 2 ice packs that are held with straps on the sides to keep food cold but not get soggy or wet like it would if ice was used. The top section can stay cold and hold up to 36 cans . The straps are very sturdy and padded . Top quality construction .
I bought this cooler for beach days. The description said it could hold 36 cans without ice or 24 cans with ice. First, there is no way 36 cans will fit in this cooler. Second, this cooler only holds 24 cans without ice. It does look to be a sturdy backpack cooler, but it does not have near the advertised storage space.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 13, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the holding space of your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products.