Customer reviews from sharkninja.com
Ninja - FrostVault Go 24-Can Soft Cooler with Dry Zone - Canyon Red
Average customer rating
4.5
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
33
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
4
33%of customers recommend this product.
(
2 out of
6)
Customer Reviews for Ninja - FrostVault Go 24-Can Soft Cooler with Dry Zone - Canyon Red
Customer Rating
5
Perfect cooler
on July 20, 2025
Posted by: Syogerst
from Prescott Valley Az
Gender:Female
Exactly what I needed for weekend trips! Always happy with my Ninja products!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Beats the competition
on August 11, 2025
Posted by: TMMartinez
Purchased this cooler a couple weeks ago as a gift for my husband. As soon as h got it he had to test it out to see if it works better than his Yeti (which he hates). He loves it!!! He is so impressed with how well it keeps everything colds and how long it lasts that he has to show it to everyone who comes over. Would recommend this cooler over any other brand!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic!
on September 28, 2025
Posted by: Kathy S
Yes, this a must have....perfect size and weight. So easy to take to the beach and it doubles as a table when closed for your drinks. I have had some crazy expensive cooler, but this one is the bomb!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not worth it
on April 24, 2026
Posted by: Dee44
from New mexico
Gender:Male
Zipper already broke only had 3 months. Not good with all the dust.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 24, 2026
Hi there,
Thank you for taking the time to leave a review.
Your experience hasn’t reflected the high standard of service we aim to provide, and we’re really sorry to hear that the zipper has already broken after just three months of use. This isn’t the level of durability we want our customers to experience, and we can certainly appreciate your frustration. We’d like the opportunity to learn more about what happened and help where possible. Please reach out to us using the link below so our team can review this with you and provide further assistance.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
Your experience hasn’t reflected the high standard of service we aim to provide, and we’re really sorry to hear that the zipper has already broken after just three months of use. This isn’t the level of durability we want our customers to experience, and we can certainly appreciate your frustration. We’d like the opportunity to learn more about what happened and help where possible. Please reach out to us using the link below so our team can review this with you and provide further assistance.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Somewhat good cooler
on May 5, 2026
Posted by: Amos74
from Morgantown, WV
Gender:Female
This cooler is good , but not perfect or ideal in a sense.It does keep the bottom compartment cold without getting the food wet. There needs to be a better way for the top though. Having to tip the cooler up and over to empty the water from the melted ice is difficult . There should be a removable container or something that would be more convenient or easier.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features, great color (purple!)
on May 27, 2026
Posted by: Bexy
from Seattle, WA
Very well made, but smaller than I thought it would be. It will be great for a 2-3 day camping trip, but for longer ones I will need a bigger cooler. It is deeper than it is wide, so it really is best for cans and snack, as opposed to a tray of cheese or something. It is very high quality and does have effective, thick walls. The dry compartment at the bottom is very handy. I will use it for sure, but I am thinking about upgrading to the 36 can one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
on June 13, 2026
Posted by: Andy78
I received it in good timing but as soon as I used it I took it to a cookout and the ice melted it right away…the drinks I had in did not stay cold at all!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 15, 2026
Hi Andy,
Thanks for sharing your experience with the FrostVault Go. We’re sorry to hear your ice melted quickly and your drinks didn’t stay cold at your cookout.
That’s not what we expect from it, and we’d really like to help troubleshoot what may have happened and look into this further with you. Please reach out to us here so we can assist:
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Thanks for sharing your experience with the FrostVault Go. We’re sorry to hear your ice melted quickly and your drinks didn’t stay cold at your cookout.
That’s not what we expect from it, and we’d really like to help troubleshoot what may have happened and look into this further with you. Please reach out to us here so we can assist:
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Written by a customer while visiting sharkninja.com