Customer reviews from sharkninja.com
Ninja - FrostVault Go 24-Can Soft Cooler with Dry Zone - Canyon Red
Average customer rating
4.5
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
33
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
4
33%of customers recommend this product.
(
2 out of
6)
Customer Reviews for Ninja - FrostVault Go 24-Can Soft Cooler with Dry Zone - Canyon Red
Customer Rating
5
Ninja Cooler On The Go
on July 16, 2025
Posted by: KentKathy2025
Purchased this cooler for a cross country road trip. It does NOT disappoint ! Fits perfectly in the middle of the back seat for easy access to both compartments.
9 hours day one and the ice in the beverage compartment is still in cubes. The fruit, cheese, and fruit dip are still cold in the food storage section and most important are dry!
One of the best entertainment accessories we have purchased.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Overpriced I have a hard NINJA. THIS JUST DON’t
on June 14, 2025
Posted by: BNGG
from Cary NC
Gender:Male
Completely unimpressed…I filled it half way with ice after a use or two. Left it sitting inside with nothing but ice. 6 hours later I had nothing but water
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 16, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Golf Course Survival Kit
on July 26, 2025
Posted by: SBB86
Bought this for my golf cart. It fits in the bag well next to my clubs. I live where it is very humid, and I am a humidity wimp. This cooler does all the things I need it to do on the golf course and it is my survival kit. Cold towels, electrolyte drinks and ice in the main compartment, lunch/snack items in the Dry Zone. I recommend it highly. I own a number of Shark/Ninja products and have never been disappointed.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect size for travel, yet holds a lot.
on September 2, 2025
Posted by: Jamie
I bought this months ago for my husbands birthday. He absolutely loved it and the pocket cooler in front keeps your food from getting damp and the beverages stay nice and cold. Great product.
Written by a customer while visiting sharkninja.com
Customer Rating
1
I even used zipper lube
on May 8, 2026
Posted by: Shaq
from North Carolina
Gender:Male
Bought this cooler and used it 2 times and the zipper quit staying zipped.Tried to contact them about a solution and had to I jump through so many hoops just to get unanswered from a person. They asked for the model number, serial number ,exact date of purchase and where i bought it. Im sure I got it from the website but couldn't prove it or exact date of purchase. Sent a picture of the broken zipper and they refused to do anything about there faulty design.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Sharkninja, May 12, 2026
Hi Shaq,
Thank you for taking the time to share these details with us. We regret hearing about your experience. That’s not the level of quality or support we aim to provide. It’s clear how frustrating this has been, dealing with a zipper issue so early on and then going through multiple steps without getting a resolution that felt fair. To ensure this is properly reviewed and given further attention, please reach out to our support team directly here:
https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Thank you for taking the time to share these details with us. We regret hearing about your experience. That’s not the level of quality or support we aim to provide. It’s clear how frustrating this has been, dealing with a zipper issue so early on and then going through multiple steps without getting a resolution that felt fair. To ensure this is properly reviewed and given further attention, please reach out to our support team directly here:
https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
I’m in love for this cooler 😍😍😍
on May 7, 2025
Posted by: monicaj87_8158
[This review was collected as part of a promotion.] I recently got this Ninja Outdoor FrostVault Go 24-Can Soft Cooler in Lakeshore Blue, and I couldn’t be happier. This cooler delivers exactly what it promises excellent insulation, smart storage, and a sleek, durable design. The standout feature for me is the Cold Dry Zone, it keeps snacks and essentials cool without getting them soggy or waterlogged. It’s perfect for keeping sandwiches fresh or storing items you don’t want sitting directly on ice.
The Lakeshore Blue color looks fantastic and stands out without being flashy. It’s comfortable to carry, surprisingly lightweight, and has just the right amount of space for a day out – whether it’s a picnic, hike, or beach trip. Everything stayed cold for hours, even under the hot sun.
Overall, this cooler has elevated my outdoor experience, and I highly recommend it to anyone looking for a reliable, stylish, and functional soft cooler
The Lakeshore Blue color looks fantastic and stands out without being flashy. It’s comfortable to carry, surprisingly lightweight, and has just the right amount of space for a day out – whether it’s a picnic, hike, or beach trip. Everything stayed cold for hours, even under the hot sun.
Overall, this cooler has elevated my outdoor experience, and I highly recommend it to anyone looking for a reliable, stylish, and functional soft cooler
Written by a customer while visiting influenster.com
Customer Rating
5
Cooler
on May 7, 2025
Posted by: lovetobeatruestar_7759
[This review was collected as part of a promotion.] I love this cooler, it has 2 areas freeze temp and dry storage! It also has a built in bottle opener. This fits 24 cans with ice or 17 without ice, it has a lot of storage area and I love that it has straps to wear like a backpack
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful cooler
on May 7, 2025
Posted by: roxanneee22_1454
[This review was collected as part of a promotion.] Love the design for this easy access on the go cooler. Material is strong and durable, fits up to 24 cans and has great insulation to keep products cold. Definitely loved it!
Written by a customer while visiting influenster.com