Customer reviews from sharkninja.com
Ninja - Outdoor FrostVault Go 24-Can Soft Cooler with Cold Dry Zone - Charcoal Gray
Average customer rating
4.5
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
33
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
4
29%of customers recommend this product.
(
2 out of
7)
Customer Reviews for Ninja - Outdoor FrostVault Go 24-Can Soft Cooler with Cold Dry Zone - Charcoal Gray
Customer Rating
5
My new summer cooler
on June 11, 2025
Posted by: andreaneporanny_1197
[This review was collected as part of a promotion.] I recently got the Ninja FrostVault Go cooler and I’m seriously impressed. It keeps everything ice cold for hours and the separate dry zone is a total game-changer—no more soggy snacks or sandwiches. The backpack design makes it super easy to carry, even when it’s packed full, and it feels really sturdy and well-made. It is a bit heavier than other soft coolers, but the comfort and performance totally make up for it. Perfect for beach days, hikes, or even just long days out. Highly recommend if you want something durable, reliable, and easy to take on the go! (I just wish I got the pink one)
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Insulation
on July 9, 2025
Posted by: jannettac1_2345
[This review was collected as part of a promotion.] I love how convenient this is! It’s easy to carry, compact, and the insulation is perfect for keeping your items cool for a long period of time. Just took this on my beach trip and it really came in handy!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect cooler
on July 20, 2025
Posted by: Syogerst
from Prescott Valley Az
Gender:Female
Exactly what I needed for weekend trips! Always happy with my Ninja products!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Beats the competition
on August 11, 2025
Posted by: TMMartinez
Purchased this cooler a couple weeks ago as a gift for my husband. As soon as h got it he had to test it out to see if it works better than his Yeti (which he hates). He loves it!!! He is so impressed with how well it keeps everything colds and how long it lasts that he has to show it to everyone who comes over. Would recommend this cooler over any other brand!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic!
on September 28, 2025
Posted by: Kathy S
Yes, this a must have....perfect size and weight. So easy to take to the beach and it doubles as a table when closed for your drinks. I have had some crazy expensive cooler, but this one is the bomb!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Somewhat good cooler
on May 5, 2026
Posted by: Amos74
from Morgantown, WV
Gender:Female
This cooler is good , but not perfect or ideal in a sense.It does keep the bottom compartment cold without getting the food wet. There needs to be a better way for the top though. Having to tip the cooler up and over to empty the water from the melted ice is difficult . There should be a removable container or something that would be more convenient or easier.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features, great color (purple!)
on May 27, 2026
Posted by: Bexy
from Seattle, WA
Very well made, but smaller than I thought it would be. It will be great for a 2-3 day camping trip, but for longer ones I will need a bigger cooler. It is deeper than it is wide, so it really is best for cans and snack, as opposed to a tray of cheese or something. It is very high quality and does have effective, thick walls. The dry compartment at the bottom is very handy. I will use it for sure, but I am thinking about upgrading to the 36 can one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Nicely made but not large enough
on July 11, 2026
Posted by: S.R.H.
Gender:Male
Very nicely made but small capacity did not work for me. I thought about the 36 can model but it is a little pricey for me now so I'll wait until the price drops
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 16, 2026
Hi there,
Thank you for sharing your feedback. We're glad to hear that the FrostVault Backpack Cooler is well made, though we're sorry to learn that the capacity didn't quite meet your needs. If you'd like more information about our cooler lineup or need help comparing models, our team would be happy to assist:
https://support.sharkninja.com/contact-us
Warmly,
Ninja Kitchen
Thank you for sharing your feedback. We're glad to hear that the FrostVault Backpack Cooler is well made, though we're sorry to learn that the capacity didn't quite meet your needs. If you'd like more information about our cooler lineup or need help comparing models, our team would be happy to assist:
https://support.sharkninja.com/contact-us
Warmly,
Ninja Kitchen
Written by a customer while visiting sharkninja.com