Customer reviews from https://www.gopresto.com/
Presto - Stainless Steel Coffee Maker, 12 Cup Robust Percolator Coffee - Silver
Average customer rating
3.8 out of 5
3.8
(42 Reviews)
Open Ratings Snapshot
Rating breakdown 42 reviews
5 Stars
23
4 Stars
5
3 Stars
5
2 Stars
1
1 Star
8
68%of customers recommend this product. 
(
23 out of 34
)
Best Buy Privacy Policy
Customer Reviews for Presto - Stainless Steel Coffee Maker, 12 Cup Robust Percolator Coffee - Silver
Customer Rating
5 out of 5
5
10 years and still going strong
on June 28, 2025
Posted by: Dina
Gender:Female
I have used this coffee pot every single day for at least 10 years and its still going strong. It makes the best coffee and everyone who has coffee at my house raves over how great the coffee is
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, July 1, 2025
Glad to hear it! Thank you for your review!
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1 out of 5
1
14 months and died. Freakin Aluminum Heating?
on March 23, 2025
Posted by: pureCoffeePlease
Gender:Male
heating element failed after 14 months. Then I come back here to see other reviews point out that the heating core is aluminum. UNACCEPTABLE. I would never have bought this had I known that aluminum was in any part that is exposed to heat and my precious coffee. Shame! You said it was all stainless steel. Very disappointed. I probably will not buy any Presto items in the future. You better hope I don't remember to sue when I get alzheimer's. Not kidding.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, March 24, 2025
We are sorry to hear the percolator is not working. Please call us so we can help you with your percolator. We will, of course, share your concerns with our design team regarding aluminum. Please call 1-800-877-441. We are available weekdays, 8-4 CT.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1 out of 5
1
Aluminum
on March 19, 2025
Posted by: Jacob
Gender:Male
Bought this a couple years ago, was about to get one for my mother, when I saw the aluminum part reviews. Going in the trash!
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, March 24, 2025
Thank you for sharing your concerns. We will send them to our Design Team for future consideration.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
5 out of 5
5
Love it
on March 10, 2025
Posted by: Mike and Alice
Gender:Female
Verified Purchase:Yes
Love it
This was replacing the exact kind we used for years but just wore out.
Hope this lasts for many years also.
I would recommend this to a friend!
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
4 out of 5
4
No More Plastic!
on March 7, 2025
Posted by: Ellen
Gender:Female
Verified Purchase:Yes
I was looking for something eco-friendly. It isn't as convenient as my drip coffee maker was, but now I'm not drinking boiled water through plastic anymore. At first I was getting grounds or sludge in the last cup, but with a little practice, the product is delivering a great cup of coffee as promised. I'm very happy with it.
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, March 11, 2025
Although not required, a wraparound filter is recommended to alleviate most grounds getting into your coffee. You're right, it takes a little practice. We're happy to hear the coffee maker is working well for your household. Let is know if we can help you going forward. Call 1-800-877-0441 if you need someone from our Customer Service Team to help you. We're available weekdays, 8-4 CT.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1 out of 5
1
Aluminum Heating Element
on March 6, 2025
Posted by: Lisa
Gender:Female
Ordered it and realized it has a Aluminum heating element that comes in contact with the water/coffee. Shame on you Presto. I am so disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1 out of 5
1
Aluminum!!
on January 19, 2025
Posted by: Alanna
Gender:Female
Grrrrrr, I ordered this product because it stated it was 100% stainless steel. I just received the percolator only to find out it's not! Why can't companies take some responsibility and producing clean, healthy products? The comments below from Presto "we didn't mean to be deceitful, aluminum is better for heating"
Seriously?? We will gladly wait longer for a clean cup of coffee! Sending this back immediately.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, January 22, 2025
We appreciate your review and will share with our design team. Thank you.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1 out of 5
1
Aluminum part
on January 4, 2025
Posted by: Yoel
Gender:Male
I am not happy that this percolator has an aluminum part as a heating element that would leach aluminum into my coffee. The company is not totally transparent with consumers, falsaly claiming that that is stainless steel.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, January 8, 2025
We are not trying to be deceitful. We are sorry you feel this way. We use aluminum for the perk well for best heating capabilities. The body, spout, basket and perk tube are all stainless steel.
Written by a customer while visiting https://www.gopresto.com/
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