Customer Reviews for Presto - Stainless Steel Coffee Maker, 12 Cup Robust Percolator Coffee - Silver
Customer Rating
5
10 years and still going strong
on June 28, 2025
Posted by: Dina
Gender:Female
I have used this coffee pot every single day for at least 10 years and its still going strong. It makes the best coffee and everyone who has coffee at my house raves over how great the coffee is
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, July 1, 2025
heating element failed after 14 months. Then I come back here to see other reviews point out that the heating core is aluminum. UNACCEPTABLE. I would never have bought this had I known that aluminum was in any part that is exposed to heat and my precious coffee. Shame! You said it was all stainless steel. Very disappointed. I probably will not buy any Presto items in the future. You better hope I don't remember to sue when I get alzheimer's. Not kidding.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, March 24, 2025
We are sorry to hear the percolator is not working. Please call us so we can help you with your percolator. We will, of course, share your concerns with our design team regarding aluminum. Please call 1-800-877-441. We are available weekdays, 8-4 CT.
I was looking for something eco-friendly. It isn't as convenient as my drip coffee maker was, but now I'm not drinking boiled water through plastic anymore. At first I was getting grounds or sludge in the last cup, but with a little practice, the product is delivering a great cup of coffee as promised. I'm very happy with it.
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, March 11, 2025
Although not required, a wraparound filter is recommended to alleviate most grounds getting into your coffee. You're right, it takes a little practice. We're happy to hear the coffee maker is working well for your household. Let is know if we can help you going forward. Call 1-800-877-0441 if you need someone from our Customer Service Team to help you. We're available weekdays, 8-4 CT.
Grrrrrr, I ordered this product because it stated it was 100% stainless steel. I just received the percolator only to find out it's not! Why can't companies take some responsibility and producing clean, healthy products? The comments below from Presto "we didn't mean to be deceitful, aluminum is better for heating" Seriously?? We will gladly wait longer for a clean cup of coffee! Sending this back immediately.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, January 22, 2025
We appreciate your review and will share with our design team. Thank you.
I am not happy that this percolator has an aluminum part as a heating element that would leach aluminum into my coffee. The company is not totally transparent with consumers, falsaly claiming that that is stainless steel.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, January 8, 2025
We are not trying to be deceitful. We are sorry you feel this way. We use aluminum for the perk well for best heating capabilities. The body, spout, basket and perk tube are all stainless steel.