Customer Reviews for Presto - Stainless Steel Coffee Maker, 12 Cup Robust Percolator Coffee - Silver
Customer Rating
5
18 Years Strong — Only Replaced Because I Broke It
on October 4, 2026
Posted by: Percolator Joe
Gender:Male
I've had this product for years and have been very happy with it. I really appreciate the stainless steel construction and the simple, durable design. The small aluminum heating element at the bottom is understandable and, in my view, not a concern at all.
Presto makes a strong, durable, and good-looking product here. It’s easy to clean, makes great coffee, and gives me more peace of mind than many more complicated coffee makers with plastic reservoirs, tubing, and other hard-to-clean internal parts. I also like not having to worry as much about issues such as mold buildup, BPA-containing plastics, or unnecessary material exposure from the brewing components.
Overall, it’s a simple, reliable coffee maker that does exactly what it’s supposed to do, and I would gladly buy it again. I replaced mine after 18 years and only because I accidentally broke it.
I have purchased many presto Ss. electric coffee maker over the last 30 years, the last three were bad , the thermostat went bad in about a month 😳 I can't recommend this brand 😢 a waste of money, when it worked it made great coffee. It has a very weak thermostat
Quit working after 3 years. Cleaned it checked power. Won't perc.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, May 26, 2026
We offer a 12 month warranty for manufacturing defects. Although this may not be covered under warranty, we invite you to call our Customer Service team to troubleshoot. There may be a simple fix to this. Call 1-800-877-0441 weekdays, 8-4 CT.
Does this still have aluminum in the construction?
on April 26, 2026
Posted by: Frances B.
Gender:Female
I SEARCHED FOR A COFFEE POT WITHOUT PLASTIC, found this, and love the coffee I've been making. However, I did not know that aluminum is used in this pot. I will have to now replace IT. I am so very disappointed. I absolutely love the way my coffee tastes but avoid aluminum in my kitchen. UNLESS YOU TELL ME IT ISN'T IN THERE ANYMORE??
Won't be doing business with you ever. You lied to me that everything is stainless steel. Heating element is made of aluminium. I value my health so I will look for a better coffee maker.
Response from https://www.gopresto.com/By PrestoCS, February 23, 2026
We're sorry you felt deceived. This is not our intention. Please call us so we can talk. Call 1-800-877-0441. Our Customer Service Team is available weekdays, 8-4 CT.
We purchased this 12 cup Presto electric percolator 2 weeks ago to replace our 12 cup Farberware electric percolator, which finally died after 6 years of almost daily use. The Presto pot works well if you want to make 2-6 cups of coffee, but anything more than that results in grounds flowing over the basket and into the pot of coffee. We initially tried making 12 cups, then 10, without a filter since the perforations at the bottom of the basket are tiny and we felt that would provide enough filtering. We also tried using the provided wrap around filters but were still limited to 6 cups at most. The basket is shallow and the perforations in the bottom do not allow for the heated water to drain quickly enough.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, December 29, 2025
Thank you for your review. We're sorry to hear the grounds are overflowing, even with a wrap around filter. Please call our Customer Service Team so we can gather more information. Call 1-800-877-0441. We are available weekdays, 8-4 CT.