Customer reviews from otterbox.com
OtterBox - iPhone 16 Defender Pro Series Case with MagSafe - Black
Average customer rating
4.1
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
81
4 Stars
16
3 Stars
14
2 Stars
11
1 Star
9
80%of customers recommend this product.
(
68 out of
85)
Customer Reviews for OtterBox - iPhone 16 Defender Pro Series Case with MagSafe - Black
Posted by: Disappointed
Verified Purchase:Yes
Needs to have no a no cut out area for camera button like others have.
Response from otterbox.comBy Customer Service, October 22, 2024
Hello! The new and improved design works seamlessly with Apple's new camera control button on the Apple iPhone 16 line of our cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated up from Drop+ 4x rated on previous versions.
Written by a customer while visiting otterbox.com
Posted by: Scott
Verified Purchase:Yes
Very durable but very exposed on the camera button
Response from otterbox.comBy Customer Service, August 28, 2025
Hello Scott! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com
Posted by: Susan R
Verified Purchase:Yes
Excellent case, sturdy but not bulky, does a great job protecting my iPhone 16.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BTCSSW88
Verified Purchase:Yes
Having used OtterBox numerous times, I love the side cutout feature around the Camera Control button that gives extra grip and control of phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cris
Verified Purchase:Yes
I was a professional nanny and not one of my 15 kids (over 5 years) could break my phone because of the OtterBox. It would fall from the top of the slide, pulled in a tug of war between 3 year olds, fly across the room and bounce off the wall. I dropped it all the time reaching for a little one trying to take off.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stu Condie
Verified Purchase:Yes
I am always dropping my phone. This time around when it was time to replace everyone’s devices, my one requirements was everyone get an Otterbox before they use it. Of the 4 devices we were upgrading, mine was the only one without defect. No cracks or broken glass. The other three, frankly, is why we had to upgrade. Theirs were two years old and all cracked up. Mine was 4 years old - good as new.
Get an Otterbox.
Get an Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Riley
Verified Purchase:Yes
My favorite case, I've been buying it for over 10 years through four different iPhones and it has always stood the test of time and durability.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: grantstuba
Verified Purchase:Yes
I like the Otterbox cases, it keeps my phone safe when it is dropped.
Response from otterbox.comBy Customer Service, January 2, 2025
Hello! Thank you for the kind words about our Defender Series case! We are glad to hear you are liking the great drop protection it provides.
Written by a customer while visiting otterbox.com