Customer reviews from otterbox.com
OtterBox - iPhone 16 Defender Pro Series Case with MagSafe - Black
Average customer rating
4.1
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
81
4 Stars
16
3 Stars
14
2 Stars
11
1 Star
9
80%of customers recommend this product.
(
68 out of
85)
Customer Reviews for OtterBox - iPhone 16 Defender Pro Series Case with MagSafe - Black
Posted by: John
Verified Purchase:Yes
Overall a decent case. Not a fan of the camera cutout. Leaves that button/area vulnerable, snags on my pocket and the vehicle phone holders I have now don’t work right because the phone sits weirdly due to the massive cutout. I’ve had otter boxes on my phone for years and loved them all, first time I have been a little disappointed with the product.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 11, 2024
Hello John! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com
Posted by: Grant
Verified Purchase:Yes
The cut out for the camera button sucks. Feels weird in your hand and the phones not protected
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: robert
Verified Purchase:Yes
I would like a cover over the new camera-ON button to the right
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Protector remains very good. Easy to attach nd sturdy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SteveM
Verified Purchase:Yes
Great product. I’ve been using them for over 10 years and they hold up to my rugged lifestyle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ronnie
Verified Purchase:Yes
I like it all for the all access photo button. I wish you would have covered that more. Very hard to get used to the feel in your hand
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Scubajohn2075
Verified Purchase:Yes
Always used otterbox and have never had a phone break, the new design on the right side of the case where the edge of the phone is exposed has me doubting the durability
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 9, 2025
The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our Customer Service Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com
Posted by: Pbpb
Verified Purchase:Yes
Not as good as old version. Returned it. There is no protection for camera button and my husband would break his phone for sure using this case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 3, 2025
Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com