Customer reviews from otterbox.com
OtterBox - iPhone 14 Pro Max Symmetry Plus Case with MagSafe - Black
Average customer rating
3.1
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
73
4 Stars
11
3 Stars
17
2 Stars
22
1 Star
58
40%of customers recommend this product.
(
51 out of
126)
Customer Reviews for OtterBox - iPhone 14 Pro Max Symmetry Plus Case with MagSafe - Black
Customer Rating
5
great!
on February 25, 2023
Posted by: kushp1
[This review was collected as part of a promotion.] Great and protective case without being too bulky! Dropped my phone a few times and it experience absolutely zero damage thanks to the case! Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
2
Loyal customer
on March 5, 2023
Posted by: Soccermom
I’ve always bought OtterBox is for all my phones. This is the first phone case that I’m not happy with, the buttons are great, however the phone keeps popping out when I take it out of pockets I have never had this issue before I hope it’s fixed for other phones
Response from otterbox.comBy OtterBox, Customer Service Support, March 8, 2023
We're thrilled to hear that you are a long time lover of all things OtterBox! But we are sorry to hear that this case missed the mark for you. This sounds like a very unusual situation. Have you verified that this case is the correct size for your device?
If this is the correct size case for your device, give us a ring at 1-855-688-7269 and we would be happy to help get you a replacement!
Best,
OtterBox Customer Service
If this is the correct size case for your device, give us a ring at 1-855-688-7269 and we would be happy to help get you a replacement!
Best,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Customer Rating
5
Ultra strong case
on March 7, 2023
Posted by: harleeeenk
[This review was collected as part of a promotion.] This phone case is so great I love how strong it is you can throw your phone around and received no damage on your phone. I highly recommend it for anyone who is clumsy like me.  I love how this case is it bulky at all for how strong it is.
Written by a customer while visiting influenster.com
Posted by: J Tiberi
Verified Purchase:Yes
I think the fact that I bought a second OtterBox should tell you that there is really good value in this product. I would not hesitate to buy a third one if I needed it. In addition, they last forever. The OtterBox is easy to put on and easy to takeoff. As long as I have iPads I will have OtterBox.
Written by a customer while visiting otterbox.com
Posted by: MaZe
Verified Purchase:Yes
So far the case has been true to the description that it is anti-yellowing. I’ve had the case for a month now and it’s still in good condition, even after putting my phone in my Jean pockets!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rolando
Verified Purchase:Yes
OtterBox covered 100% my expectations, engineering working for everyone, thanks OtterBox, I highly recommend it.
Written by a customer while visiting otterbox.com
Customer Rating
5
Best purchase ever
on April 7, 2023
Posted by: yehuda
I like it very much I think that it’s a very good case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The phone case is not holding up it is getting full and it looks dirty I keep my phone and cases very clean so it’s very disappointing especially for the price I payed for the case .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, April 14, 2023
Hey there Arlette! We're sorry to hear that your Symmetry Series+ case is not holding up the way you would like! Thankfully, we have an awesome warranty program and would be happy to get you a new case. Just give us a call at 1-855-688-7269 and one of our friendly Otters will get you taken care of.
Cheers,
OtterBox Customer Service
Cheers,
OtterBox Customer Service
Written by a customer while visiting otterbox.com