Customer reviews from Plank+Beam
Plank+Beam - Haven Queen Bed, Walnut - Walnut
Average customer rating
4.2
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
24
4 Stars
13
3 Stars
4
2 Stars
1
1 Star
3
Customer Reviews for Plank+Beam - Haven Queen Bed, Walnut - Walnut
Customer Rating
4
Beautiful bed, great quality, but damaged because of poor assembly instructions
on September 21, 2024
Posted by: Eve W.
The bed is beautiful with a light blond color, exactly as pictured, with a sturdy feel. But be very careful while assembling!! It took hours to assemble because of terrible instructions that omit important steps. None of the hardware is labeled. We ruined the headboard by accidentally using bolts that were too long. They went all the way out the front of the headboard, splitting the finished surface and leaving holes in the front of the headboard.
Written by a customer while visiting Plank+Beam
Customer Rating
3
Was Not Impressed
on September 17, 2024
Posted by: Sydney L.
The wood is made of the softer, cheap wood. This is a labor intensive build. You also have dozens of screw holes you have to put in yourself. Where it's a softer wood, it's easy to break when screwing it in yourself. The screws aren't labeled or bagged separate for ease of putting together and following instructions. Which is how my husband grab the screw he thought was correct and it went down hill quickly. We weren't impressed with the bed at all. Aesthetically, it's beautiful.
Written by a customer while visiting Plank+Beam
Customer Rating
5
I purchased the Haven Bed
on March 2, 2026
Posted by: Monroe D.
[This review was collected as part of a promotion.] I purchased the Haven Bed along with the six drawer Haven Dresser and the two accompanying Haven Nightstands. In its entirety, the bedroom sets a wonderful tone for the entire bedroom.
Written by a customer while visiting Plank+Beam
Customer Rating
5
Just what i was looking for
on February 25, 2026
Posted by: Britini
Love this bed frame. I had my eye in it for a while mainly because lower vocs and safer chemicals all around. I got a queen size pecan color bed frame with a 10 inch mattress.
Written by a customer while visiting Plank+Beam
Customer Rating
4
Very nice bed! Fairly easy
on February 20, 2026
Posted by: Shannon T.
[This review was collected as part of a promotion.] Very nice bed! Fairly easy to put together. You do need a cordless drill, which it does not mention in tools needed.
Written by a customer while visiting Plank+Beam
Customer Rating
3
Pretty in a Room but Not Great Quality/Assembly
on September 12, 2024
Posted by: Anonymous
I wasn't that impressed with this bed. It's more of a soft - inexpensive wood. There are dozens of screw holes you have to put in yourself. When I tell you there's a lot of assembly - there's A LOT. But that can also be a good thing because maybe it will make it last longer. It looks stunning! I just didn't care for the assembly or the material itself.
Written by a customer while visiting Plank+Beam
Customer Rating
5
on July 29, 2024
Posted by: Amy
Absolutely love this bed, I wish they had the matching dresser and nightstand in stock!
Written by a customer while visiting Plank+Beam
Customer Rating
2
Egh, needs improvement..
on January 28, 2024
Posted by: Natalya O.
Bed is pretty okay. Supports better than the metal frame the mattress previously laid on. Looks nice.
Not worth the price paid, returning feels like it would be too much of a hassle if I had to pay for it.
Not worth the price paid, returning feels like it would be too much of a hassle if I had to pay for it.
Assembly was mostly fine, however here are the problems I had:
1 - Strong smell of glue is present 3 weeks after assembly, not wood as I expected.
2 - There were dings and scrapes on some of the large pieces but I overlooked them.
3 - The 12 support beams that support the mattress were not evenly distributed by the stapled on rope, making screwing them into the frame wonky.
4 - Staples, from mentioned above, we're sticking out in a few places. Not fully in the wood.
5 - The screws and bolts were sent in 1 huge bag, I had to use a muffin pan to organize them for assembly....
6 - The biggest problem with this set up is the support legs in the middle of the bed. They're attached to a metal beam by a thin threaded bolt that bends incredibly easy - thus the legs bend at this attachment point (there are rubber-pads attached to bottom for leveling purposes); kind of a poor design as one cannot assume the bed won't move even the slightest bit.
2 - There were dings and scrapes on some of the large pieces but I overlooked them.
3 - The 12 support beams that support the mattress were not evenly distributed by the stapled on rope, making screwing them into the frame wonky.
4 - Staples, from mentioned above, we're sticking out in a few places. Not fully in the wood.
5 - The screws and bolts were sent in 1 huge bag, I had to use a muffin pan to organize them for assembly....
6 - The biggest problem with this set up is the support legs in the middle of the bed. They're attached to a metal beam by a thin threaded bolt that bends incredibly easy - thus the legs bend at this attachment point (there are rubber-pads attached to bottom for leveling purposes); kind of a poor design as one cannot assume the bed won't move even the slightest bit.
TLDR: I wouldn't recommend this bed as the quality and design is not the greatest for the money spent.
Written by a customer while visiting Plank+Beam