Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
254
4 Stars
61
3 Stars
6
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
223 out of
228)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
1
Cooling
on October 1, 2026
Posted by: Nanette
from Concord, CA
[This review was collected as part of a promotion.] Cooling is great.. the water dispenser spout is at the outer edge, hence, inconvenient to fill a bottle with a small opening .
I would recommend this to a friend!
Response from Samsung USBy Khristine, Samsung, October 5, 2026
Hi Nanette,
We appreciate you sharing your insight about the water dispenser design and highlighting the cooling performance that has been such a great fit for your home. Feedback like yours helps us better understand how customers interact with their refrigerator every day.
Thank you for bringing Samsung into your home. We truly take it to heart.
Khristine
Samsung Care
We appreciate you sharing your insight about the water dispenser design and highlighting the cooling performance that has been such a great fit for your home. Feedback like yours helps us better understand how customers interact with their refrigerator every day.
Thank you for bringing Samsung into your home. We truly take it to heart.
Khristine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous Fridfe
on October 1, 2026
Posted by: islandlifegal
from Key West, FL
[This review was collected as part of a promotion.] This fridge has clean, sleek lines giving it a modern look and looks amazing in our kitchen. The fridge is spacious and provides plenty of room for all our groceries. The slide back glass is ideal for taller items. The freezer has plenty of space providing a slide out so that one does not have to dig thru a bunch of items to locate desired item. The fridge runs quietly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Needs one more door shelf
on September 30, 2026
Posted by: TuscolaB
from Tuscola, Texas
[This review was collected as part of a promotion.] Allow for 1 more door shelf for drink container. Exampl, existing shelf holds 1-gal milk and 1/2 gal of almond milk. No room for a bottle of orange juice or V8. We have to lose space on 2 shelves to house the bottles.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent
on September 29, 2026
Posted by: Beingpotato
from Calgary
[This review was collected as part of a promotion.] We just started using it, not sure yet how much we would love it just yet. It looks decent though. Ice box was a bit tough to open it up but it’s like once you know how to open, it’s no problem
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Refrigerator
on September 29, 2026
Posted by: KimHerb
from Indianapolis indiana
[This review was collected as part of a promotion.] I am so impressed with the overall look of the refrigerator and how it just makes my kitchen Spo Fire house Wi-Fi over here
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of space
on September 29, 2026
Posted by: Jimbo
from Fredericksburg va
[This review was collected as part of a promotion.] Love to finish No conversation cooling is great Consistency is good Condensation no I ergonomics is good
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 29, 2026
Posted by: Luvtoshop
[This review was collected as part of a promotion.] Great finish. A lot of space. A lot of room in the freezer. Great price. A lot of space inside the refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and quick cooling fridge
on September 29, 2026
Posted by: Cartek
[This review was collected as part of a promotion.] With the smart things app I was able to cool this large space in no time. I really like the cooling and space of this fridge.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US