Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
254
4 Stars
61
3 Stars
6
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
223 out of
228)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Great fridge size great needs manual for all Uses!
on October 29, 2026
Posted by: Bude
[This review was collected as part of a promotion.] Would've been nice if you would've put a Service manual
Otherwise great piece of Equipment . Lay out is very functional . Really enjoy the ice and water features. S Bug bug bug Bun bun
Otherwise great piece of Equipment . Lay out is very functional . Really enjoy the ice and water features. S Bug bug bug Bun bun
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on October 28, 2026
Posted by: Jimbo
from Ridgeville, SC.
[This review was collected as part of a promotion.] Everything so far works great except the ice dispenser is slow.
Looks really good. Cools really fast. Freezer is Great. Love the capacity size not really fingerprint proof though.
Looks really good. Cools really fast. Freezer is Great. Love the capacity size not really fingerprint proof though.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Large Capacity
on October 27, 2026
Posted by: Jkar115
[This review was collected as part of a promotion.] LARGE Capacity Refrigerator
Overall very happy with the new refrigerator. Purchased as a replacement to prior model RF28R6201SR/AA. Positives for this model is the inverter compressor, increased capacity and the maximized space saving inside. They were able to squeeze in two more small shelves at the bottom of each door that are great for canned drinks. The top drawer in the freezer is deeper and has more capacity. The finish is sleek and more modern looking which fit perfectly into our home style. Negatives include cheapened crisper drawers that previously had individual humidity controls, the larger cold cuts drawer at the bottom previously included a divider and was much sturdier, the freezer drawer added a latch aid and not sure what it is supposed to do. It may be to aid in opening easier but is not lock or latch. The overall height is lower but that translates into less room above the top shelf inside. The in door ice and water dispenser is simple and intuitive to use. The LG water filters are excellent quality. Again overall very happy with the purchase, just missing a few of the features of the prior model.
Overall very happy with the new refrigerator. Purchased as a replacement to prior model RF28R6201SR/AA. Positives for this model is the inverter compressor, increased capacity and the maximized space saving inside. They were able to squeeze in two more small shelves at the bottom of each door that are great for canned drinks. The top drawer in the freezer is deeper and has more capacity. The finish is sleek and more modern looking which fit perfectly into our home style. Negatives include cheapened crisper drawers that previously had individual humidity controls, the larger cold cuts drawer at the bottom previously included a divider and was much sturdier, the freezer drawer added a latch aid and not sure what it is supposed to do. It may be to aid in opening easier but is not lock or latch. The overall height is lower but that translates into less room above the top shelf inside. The in door ice and water dispenser is simple and intuitive to use. The LG water filters are excellent quality. Again overall very happy with the purchase, just missing a few of the features of the prior model.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on October 26, 2026
Posted by: tappo9
[This review was collected as part of a promotion.] Very spacious fridge. Love the adjustable shelf and love the convenience of the water and ice dispenser in the door. Smart fridge with temperature alarm!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Refrigerator
on October 25, 2026
Posted by: BDP32456
from Port Saint Joe, Florida
[This review was collected as part of a promotion.] I love the 2 door refrigerator, so much space. The freezer space with drawers are so wonderful for clear organizing. This unit is going to be an asset to our daily living.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features!
on October 23, 2026
Posted by: Newfridge
from West Jordan,Utah
[This review was collected as part of a promotion.] Has a super cool down mode to help get the refrigerator cooled down quicker after installation, this also works in the freezer section. Lots of door space!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mega Capacity Refrigerator
on October 20, 2026
Posted by: jkar115
[This review was collected as part of a promotion.] Overall very happy with the new refrigerator. Purchased as a replacement and what was thought to be an equivalent/upgrade to prior model RF28R6201SR/AA. Positives for this model is the inverter compressor, increased capacity and the maximized space saving inside. They were able to squeeze in two more small shelves at the bottom of each door that are great for canned drinks. The top drawer in the freezer is deeper and has more capacity. The finish is sleek and more modern looking which fit perfectly into our home style. Negatives include cheapened crisper drawers that previously had individual humidity controls, the larger cold cuts drawer at the bottom previously included a divider and was much sturdier, the freezer drawer added a latch aid and not sure what it is supposed to do. It may be to aid in opening easier but is not lock or latch. The overall height is lower but that translates into less room above the top shelf inside. The in door ice and water dispenser is simple and intuitive to use. The LG water filters are excellent quality. Again overall very happy with the purchase, just missing a few of the features of the prior model.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on October 20, 2026
Posted by: Sakicker2000
[This review was collected as part of a promotion.] So far the fridge has worked great and seems to be an upgrade in most ways to our 2015 Samsung french door fridge. One issue we have seen is the compressor seems noise than on our previous fridge. Will give it some time since since the fridge has only been installed for less than a week. It would be nice if the Smarththings app for the fridge had more functionality. For example showing the temperatures for the fridge and freezer.
Written by a customer while visiting Samsung US