Customer reviews from frigidaire.com
Frigidaire - 24" Ultra Quiet 42 dBA Dishwasher with DishSense Sensor Technology - Stainless Steel
Average customer rating
4.6
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
95
4 Stars
27
3 Stars
3
2 Stars
4
1 Star
1
Customer Reviews for Frigidaire - 24" Ultra Quiet 42 dBA Dishwasher with DishSense Sensor Technology - Stainless Steel
Customer Rating
4
on March 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The only issue I had was when we installed the dishwasher the electric hook up in the front of the dishwasher was hard to get to it needs to be lowered for easier access.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 12, 2026
Good day, Lauris W Johnson! Thank you for sharing your feedback! We appreciate you letting us know about the difficulty with the electrical hookup on your dishwasher. We’re always looking for ways to improve accessibility and convenience for our customers, and your input is very valuable.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your dishwasher continues to perform well!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your dishwasher continues to perform well!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Dishwasher
on March 7, 2026
Posted by: Buzzlocke56
[This review was collected as part of a promotion.] Fine for what I need but had to have a person work in it before my first use. Doesn’t bode well
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 9, 2026
Hi there. Thank you for your feedback. We’re glad the appliance is meeting your needs, and we understand your concern about needing service before first use. We appreciate you sharing your experience, and we’ll pass your comments along to help us improve our products.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality Dishwasher at resonable price
on March 4, 2026
Posted by: RickMSageDev
[This review was collected as part of a promotion.] I purchased two units based on their reputation for solid performance at a reasonable price point. I appreciate the smart, clean look and the quiet operation.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 4, 2026
Thank you for sharing your experience! We’re thrilled to hear that the 24" Ultra Quiet 42 dBA Dishwasher has met your expectations in both performance and design. It’s great to know that the quiet operation and sleek look have added value to your home. We appreciate your trust in our products and hope you continue to enjoy them for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet
on March 4, 2026
Posted by: KurtMarc
[This review was collected as part of a promotion.] Easy to install. Buit in drain hose is plenty long enough to reach drain. Surprisingly quiet operation.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your dishwasher was easy to install, that the built-in drain hose was the right length, and that it operates quietly.
If you ever have questions or need assistance with your dishwasher, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dishwasher is performing well and making your kitchen routine easier! — Maria
If you ever have questions or need assistance with your dishwasher, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your dishwasher is performing well and making your kitchen routine easier! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
It is quiet.
on March 3, 2026
Posted by: Rsdakota
[This review was collected as part of a promotion.] It stinks, but smells and front door doesn't not go flat in order to input dishes on the bottom.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback about the 24" Ultra Quiet 42 dBA Dishwasher. We’re sorry to hear that you’ve encountered issues with both the odor and the door not lying flat during use. We completely understand how these problems can affect your overall satisfaction with the appliance.
For the odor issue, it’s possible that the dishwasher might need a deep cleaning or that the drain is obstructed. We recommend running a cleaning cycle using a dishwasher cleaner or a mixture of white vinegar and baking soda to help eliminate any odors. If the smell persists, it may be worth checking the filter and drain hose for any debris.
Regarding the door not going flat, it sounds like there may be a mechanical issue. We suggest checking the door hinges and seals to ensure everything is aligned properly. If the problem continues, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
For the odor issue, it’s possible that the dishwasher might need a deep cleaning or that the drain is obstructed. We recommend running a cleaning cycle using a dishwasher cleaner or a mixture of white vinegar and baking soda to help eliminate any odors. If the smell persists, it may be worth checking the filter and drain hose for any debris.
Regarding the door not going flat, it sounds like there may be a mechanical issue. We suggest checking the door hinges and seals to ensure everything is aligned properly. If the problem continues, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
2
on March 2, 2026
Posted by: Rumbun
[This review was collected as part of a promotion.] It is very quiet and dishes usually come out clean, but I do have to pay attention because some dishes have to go through twice. I always pre-rinse and haven’t had this happen with any other dishwasher I’ve had in the last 25 years. Also, there is no light to let me know that the dishwasher has started. There have been a few times that I must not have pushed down hard enough on the start button and thought it had started, but it hadn’t. Likewise, there is no indication that the dishwasher is done unless you open it to see the clean light inside is on. The door doesn’t lay flat when open, so the bottom rack won’t stay out when trying to load it, which is very annoying. The tines on the bottom rack are also not set up in a way that is conducive to loading bowls.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 4, 2026
Good day, Rumbun! Thank you for sharing such detailed feedback about your dishwasher. On behalf of Frigidaire, I completely understand how these issues could be frustrating, especially given your long history with other dishwashers. It sounds like the need to run some dishes twice, the lack of visible indicators for start and finish, and the door and rack design challenges are all making everyday use more complicated than it should be. Your observations about loading and the tines are particularly helpful for us to know.
We truly appreciate the time you took to outline these experiences, as they give our team valuable insight into ways we can improve both our product design and user experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
We truly appreciate the time you took to outline these experiences, as they give our team valuable insight into ways we can improve both our product design and user experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Truly ultra quiet
on March 1, 2026
Posted by: LolaBell17
[This review was collected as part of a promotion.] This dishwasher really lives up to its name. It is SOO quiet. We had friends over and the wife was shocked when I told her the dishwasher was running and she was standing right in front of it! By far my favorite part. It does a great job drying completely too.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi LolaBell17,
We absolutely love hearing this — thank you for sharing! It’s wonderful to know your dishwasher is living up to its reputation for being so quiet. Those “you can’t even tell it’s running” moments are the best, especially when guests are surprised!
We’re also happy to hear it’s doing a great job drying completely. That combination of quiet performance and strong results is exactly what we aim for.
If you ever need anything down the road, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
We absolutely love hearing this — thank you for sharing! It’s wonderful to know your dishwasher is living up to its reputation for being so quiet. Those “you can’t even tell it’s running” moments are the best, especially when guests are surprised!
We’re also happy to hear it’s doing a great job drying completely. That combination of quiet performance and strong results is exactly what we aim for.
If you ever need anything down the road, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor Product Description
on February 25, 2026
Posted by: Herb from Mosier
This is the second Frigidaire Gallery Dishwasher we’ve bought. We liked all the features of our first one so we bought another one that appeared exactly the same. However, it turns out this model is THE ONLY Frigidaire Gallery model WITHOUT the wash cycle floor light indicator. That’s poor product description!! We are not happy.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 27, 2026
Thank you for being a repeat customer and for sharing your feedback. We truly appreciate your loyalty to the Frigidaire Gallery line.
We’re sorry to hear that the floor light wash indicator was not included on this model and that this was not clearly communicated in the product description. We understand how disappointing it can be when you expect a feature based on a previous purchase—especially when the models appear very similar.
Your feedback regarding product detail clarity is important, and we will be sure to share it with the appropriate teams to help improve how features are communicated moving forward.
If you would like assistance reviewing model differences or exploring available options, please feel free to contact us directly via Live Chat at www.frigidaire.com or call us at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We’re sorry to hear that the floor light wash indicator was not included on this model and that this was not clearly communicated in the product description. We understand how disappointing it can be when you expect a feature based on a previous purchase—especially when the models appear very similar.
Your feedback regarding product detail clarity is important, and we will be sure to share it with the appropriate teams to help improve how features are communicated moving forward.
If you would like assistance reviewing model differences or exploring available options, please feel free to contact us directly via Live Chat at www.frigidaire.com or call us at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com