Customer Reviews for Frigidaire - Professional 36" Electric Cooktop - Stainless Steel
Customer Rating
5
New replacement cooktop
on May 11, 2018
Posted by: Mlc1
from 85254
[This review was collected as part of a promotion.] This cooktop has been a nice replacement of out old unit. I would recommend this to anyone needing a new unit.
We cleaned the stove prior to use with recommended cream cleaner. We wait until cool, then clean using with recommended cleaner. We use completely flat bottom, clean pans and already have little bubbles or marks on the large burner. We purchased 10/2017 and have only used it about 6 times. Very disappointed. I also noticed yesterday when using this larger burner in dual mode, with the correct size pan, even on low, the temperature was too high and necessitated me turning it off and on so the food would not cook too rapidly. This is obviously a design flaw as I noticed that someone has a very similar picture. It is also probably a safety hazard with a burner that is too hot. Besides the above issues, it would be nice if the warming burner was in the back rather than taking up prime location in the front. Obviously completely unhappy with this product!! This cooktop HAS to go so will need to figure out the best way to make that happen. Help!!
[This review was collected as part of a promotion.] We bought this a few months ago. It’s been great. I have noticed that when using the bridge mode for cooking breakfast it hard to keep both sides of the griddle the same temp. The glass looks so good when it’s clean but it does take a fair amount of work to keep it clean.
I really love my cooktop. So clean and stylish. It was sorta scary at first using it but I can control the heat just to my liking with no trouble at all.
[This review was collected as part of a promotion.] Kitchen gut and remodel and replaced all appliances with professional series. As with all smooth top cook-tops you have to clean them religiously. I have never used the bridge option and wish it had another large burner instead. The front burner is a keep warm only which I didn't realize when I bought it - would have preferred that be a working burner. These were the only options for burners for the 36" version.
[This review was collected as part of a promotion.] I have had this for two months now. I like EVERYTHING EXCEPT for one thing. The main burner I use already looks old. It has bubbles around the burner and I have cleaned it repeatedly and it will not go away. Otherwise I love all the features like the warming area and bridge .
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, May 17, 2017
Thank you for taking the time to share your range experience, Mary60. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (Mary60)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your cooktop's model, serial number and date of purchase. Please also include a brief description of what you have experienced. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney