Customer reviews from frigidaire.com
Frigidaire - Professional 36" Electric Cooktop - Stainless Steel
Average customer rating
4.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
21
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
4
86%of customers recommend this product.
(
12 out of
14)
Customer Reviews for Frigidaire - Professional 36" Electric Cooktop - Stainless Steel
Customer Rating
5
new glass stovetop
on August 4, 2026
Posted by: rabbitdog
[This review was collected as part of a promotion.] works great and fast
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 7, 2026
Thank you for taking the time to share your feedback! We’re thrilled to hear that your new glass stovetop is working great and heating quickly.
We’re glad it’s providing the performance and convenience you were looking for. We hope you continue to enjoy your stovetop for many years to come!
Thank you again for sharing your experience! - Maria
We’re glad it’s providing the performance and convenience you were looking for. We hope you continue to enjoy your stovetop for many years to come!
Thank you again for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cooktop
on April 18, 2024
Posted by: KK1981
[This review was collected as part of a promotion.] I like the sleekness of this cooktop. My only issue is the metal trim on the front. I would love to have it where this one was glass all around, because the metal trim scratches easily. Other than that, this cooktop allows for 4 different items to cook at the same time. It is semi easy to keep clean.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New burner style
on November 10, 2023
Posted by: ANCBR
[This review was collected as part of a promotion.] We had to purchase a new cooktop because the main burner on the previous one went out. That one was purchased in 2009, and I was very surprised and disappointed it did not last longer. The burners are located in a different pattern and it will take some getting used to. On the previous one the primary burner used was a medium/large one on the right front of the cooktop. I used the inner or smaller (medium) burner the most. Now the burner on the right is a dual one, large/larger. The one that is closest to the one I used the most is in the middle of the back of the cooktop. Not a very comfortable reach for a short person like myself. There were no other options for us, the only cooktop available in the size needed was the floor model. I will continue to work at getting comfortable with it, hoping that I don't burn myself during the initial time.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible cooktop
on August 21, 2023
Posted by: Dissatisfied1067
I’ve had glass cooktops before and this one is the absolute worst one I’ve ever had. For a professional cooktop, the glass and the stainless scratch extremely easy. I’ve only had it 10 months and it looks like it’s been through a war zone and I’m not even home to cook on it very much. I am most disappointed in this
purchase
purchase
Response from frigidaire.comBy John, Online Outreach Specialist, August 22, 2023
Hello there, our valued customer. We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us. We suggest that you use the recommended stainless steel cleaner to protect the finish of the cooktop. Should you ever need any assistance or have any additional concerns, feel free to connect with us via live chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek design
on April 13, 2023
Posted by: Smileykay
[This review was collected as part of a promotion.] Love the sleek design of this stovetop. Heats up fast, which is also a plus.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new cooktop!
on June 25, 2022
Posted by: Mike N Jackie
[This review was collected as part of a promotion.] We love our cook top, I'm using it right now to make an amazing breakfast!
It works exactly like it should. It works great, it looks great.
It works exactly like it should. It works great, it looks great.
What more do you need?
Written by a customer while visiting frigidaire.com
Customer Rating
1
Pro Cooktop - Broke first day of use
on June 15, 2022
Posted by: Daymaris
Broke first time using it. Called warranty, really bad service.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, June 16, 2022
Hello, Daymaris! We're sorry to hear that your cooktop has failed so early in ownership. We appreciate the opportunity to make this right for you and your family. Please feel free to chat with us if you have any further questions or concerns, we'll be happy to help! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Pure Garbage
on February 24, 2022
Posted by: Gas cooktops are better
Recently moved into a home with this cooktop. The nicest thing I can say is this cooktop is awful. Your pots slide all over while cooking causing them to come off the heat when cooking in larger pots and pans. There is no accessory to provide any sort of grip or traction as it is not an induction stovetop. It takes forever to heat items. I’ll be tearing this out for a gas cooktop ASAP.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, February 28, 2022
Hi there! We're not happy to learn your cooktop is not meeting your expectations. Heat is transferred up through the surface of the cooktop to the cookware, and only flat-bottom cookware should be used. Additional information can be found in your Use & Care guide on page 6. Feel free to reach out to us via chat if you have additional questions or concerns. We're here and ready to help. -Corletta
Written by a customer while visiting frigidaire.com