Customer reviews from lenovo.com
Lenovo - Refurbished Excellent - Yoga 7 2-in-1 16" 2K Touchscreen Laptop - AMD Ryzen 7 8840HS with 16GB Memory - 1TB SSD - Arctic Gray
Average customer rating
4.6
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
78
4 Stars
15
3 Stars
3
2 Stars
2
1 Star
3
92%of customers recommend this product.
(
73 out of
79)
Customer Reviews for Lenovo - Refurbished Excellent - Yoga 7 2-in-1 16" 2K Touchscreen Laptop - AMD Ryzen 7 8840HS with 16GB Memory - 1TB SSD - Arctic Gray
Posted by: Tanisha Thomas
from Nashville, Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] While I appreciate the versatility of the hardware, the blue screens that appeared within four days of use are concerning, and I will be returning this product.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 30, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. Please try to go into safe mode. Try these steps:
1. If you have a windows sign-in screen, use "Shift + Restart" the power icon should be on the bottom right-hand corner clicking on it you should see the option to restart.
2. Interrupting the normal boot process three times in a row, if Windows 10 fails to boot normally it enters by default in an automatic repair mode. You can use the power button to interrupt it. Then select advanced options when automatic repair mode is triggered.
3. Use a windows 10 installation and the command prompt. By selecting repair your computer to trigger advanced options again.
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
1. If you have a windows sign-in screen, use "Shift + Restart" the power icon should be on the bottom right-hand corner clicking on it you should see the option to restart.
2. Interrupting the normal boot process three times in a row, if Windows 10 fails to boot normally it enters by default in an automatic repair mode. You can use the power button to interrupt it. Then select advanced options when automatic repair mode is triggered.
3. Use a windows 10 installation and the command prompt. By selecting repair your computer to trigger advanced options again.
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Alex Kl
from Cary, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great convertible laptop for field work. Light and good battery.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Thomas2388
from Kalamazoo, Michigan
Verified Purchase:Yes
Great Note Taking Device. I use it as a full laptop for simulation software and Microsoft office products and turn it into a tablet for note taking in my lectures. I'm a grad student who did their undergrad note taking with a surface pro 3 and 6. The only downside from switching over is that i keep trying to use the back end of the stylus to erase while taking notes, but that's just getting used to the new device. People complained about the 300 nit screen brightness, but while the high gloss will pick up glare it is plenty bright for me. I actual dim it down a bit to save battery life.
Written by a customer while visiting lenovo.com
Posted by: Trevor Martin
from Santa Rosa CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the speed and the large screen not to mention the Video Quality o this computer
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: GMAN Br
from Brooklyn, Nee York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent laptop. I have it for a month now and enjoy it every day. Fast and easy to work on.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: happy customers1
Verified Purchase:Yes
[This review was collected as part of a promotion.] its a great laptop very impressed
Written by a customer while visiting lenovo.com
Posted by: snailcat
Verified Purchase:Yes
[This review was collected as part of a promotion.] good specs, minimal bloatware preloaded. copilot button is silly. poor screen hinge construction which makes the screen wobble violently when any force is applied to the screen
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 3, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Sal Mi
from New Orleans, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the the computer can easily convert to a tablet.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com