Customer reviews from brother-usa.com
Brother - CS5055 Computerized Sewing Machine
Average customer rating
4.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
48
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
32 out of
32)
Customer Reviews for Brother - CS5055 Computerized Sewing Machine
Customer Rating
5
Beautiful!
on August 5, 2023
Posted by: Maria
from Oregon
Beautiful machine, very happy and satisfied. I am a beginner and it is very easy to use.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Second sewing machine
on September 26, 2023
Posted by: Constance
I needed a second machine for sewing love this machine.
Easy to use. Sews nicely
Easy to use. Sews nicely
Written by a customer while visiting brother-usa.com
Customer Rating
3
Concerns with the company.
on May 25, 2024
Posted by: Anonymous
from Ohio
This is my second brother machine the first one which is very similar to this purchase had issues with the tension. But I had used it for years, and was pleased to purchase another one until I had issues with the company, not granting me the warranty because of misinformation, which they still have not resolved. Consequently, until resolved, I have only used the new machine a few times. It does have the same problems with threading the needle, but to give an accurate evaluation. I would need to use it more. Still waiting for the company to resolve the warranty issue from data purchase. So far all I’ve received is one email in four months From them.
Response from brother-usa.comBy Brother Customer Service, May 28, 2024
We are sorry to hear that there are threading issues with your CS5055 and warranty information. We would like to hear more and help. Please contact Brother Customer Service if you have not at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Affordable Workhorse!
on December 9, 2025
Posted by: Melerow
from Elgin, Illinois
This is a great little power horse. I like the QR code for further instructions printed right on the machine as well as threading guides. The bobbin is a little tricky to get out and the needle often looses the thread when not placed in an exact location under your project. I wish it had a handle and an option to add an extension. For the price and ease of use right out of the box I am satisfied!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Brother CS5055
on March 1, 2026
Posted by: BM2026
Brother CS5055 works ok. It is all plastic minus the footings and such so feels, to me, like it is on the lower end for a sewing machine. I do minimal sewing at this point so it will be fine.
Response from brother-usa.comBy Brother Customer Service, March 13, 2026
Thanks for taking the time to review your Brother CS5055. We appreciate your feedback.
Written by a customer while visiting brother-usa.com