Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - ROG STRIX Z790-E GAMING WIFI (Socket LGA 1700) Intel Z790 ATX DDR5 Wi-Fi 6E Motherboard - Black
Average customer rating
4.4
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
78
4 Stars
11
3 Stars
11
2 Stars
2
1 Star
6
98%of customers recommend this product.
(
44 out of
45)
Customer Reviews for ASUS - Refurbished Excellent - ROG STRIX Z790-E GAMING WIFI (Socket LGA 1700) Intel Z790 ATX DDR5 Wi-Fi 6E Motherboard - Black
Posted by: Phxn8
Frequency of use:Daily
Verified Purchase:Yes
Excellent board with great bios options. Fairly straight forward and easy to use. AI overclock did take my voltage limits kind of high so I decided to manually OC. Overall great board.
Written by a customer while visiting https://www.asus.com
Posted by: FILIANIN.LA
Frequency of use:Daily
Verified Purchase:Yes
Very good and high quality product ! RGB lights add some style !
Written by a customer while visiting https://www.asus.com
Posted by: Shane Hill
Frequency of use:Daily
Verified Purchase:Yes
Great MB love it, i always use asus products, never let me down
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Very Nice motherboard, nicely layout easy to work
on December 24, 2024
Posted by: Kenneth M
Verified Purchase:Yes
Just a great looking board with a lot of features, I would definitely recommend
Written by a customer while visiting https://www.asus.com
Customer Rating
3
Nice board if you can get it to work. Issues still
on November 2, 2024
Posted by: William Cross
Frequency of use:Daily
Verified Purchase:Yes
Not sure what is going on here. Had issues getting anything to be recognized in the top pcie and nvme slots. The ones that have metal around them. My XFX Merc 310 7900xtx wouldn't be recognized or my crucial t700 4tb nvme. This is before and after the latest bios and intel me microcode update. Used the middle plastic slot for my gpu and it was finally recognized. Also used a lower slot for the nvme and it now works. Finally booted into Windows 11 and got it running. However, it crashes randomly and also will take several reboots to get back into windows at times. I'm assuming it's a mobo issue.
Response from https://www.asus.comBy CLM, November 5, 2024
Dear William Cross,
We certainly understand your disappointment and the inconvenience this may have caused if you are having issues getting anything to be recognized.
For a smooth and trouble-free integration of third-party hardware, please check the PCIe bifurcation table on the support site at: https://www.asus.com/support/FAQ/1037507/. Also, we recommend that you take the motherboard outside the case to be able to see if hardware are installed properly. If you are experiencing system crash or stability issues with your build, this can either a hardware or software related issue. Please ensure Windows was installed clean, or fresh from scratch using this motherboard with all updates installed, chipset and video drivers up to date. If Windows was installed clean, please check if all the third-party hardware are compatible and working properly.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment and the inconvenience this may have caused if you are having issues getting anything to be recognized.
For a smooth and trouble-free integration of third-party hardware, please check the PCIe bifurcation table on the support site at: https://www.asus.com/support/FAQ/1037507/. Also, we recommend that you take the motherboard outside the case to be able to see if hardware are installed properly. If you are experiencing system crash or stability issues with your build, this can either a hardware or software related issue. Please ensure Windows was installed clean, or fresh from scratch using this motherboard with all updates installed, chipset and video drivers up to date. If Windows was installed clean, please check if all the third-party hardware are compatible and working properly.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Chris BCritter
Frequency of use:Daily
Verified Purchase:Yes
The motherboard was amazing and now JUNK. Worked flawlessly for 4 months and no changes or upgrades. Now continually spikes and shuts down the entire system without warning. I have had computer tech and myself both upgrade BIOS after the failures started (CODE 55). I cannot get anyone at ROG ASUS to talk to me about this, despite trying to call and trying to email.
Response from https://www.asus.comBy CLM, October 25, 2024
Dear Chris BCritter,
We do understand the inconvenience this may have caused if the system started to auto shutdown, and popping up a code 55 BIOS error.
Code 55 is usually a memory issue, please load optimze default after a successful BIOS flash. Try to test the memory. or try another known good RAM to isolate the problem. The auto-shutdown is usually a power issue, this can be related to either the PSU, CPU, or motherboard. If you don't have spare hardware to test, we recommend you send the product in for service to determine if this is a motherboard issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience this may have caused if the system started to auto shutdown, and popping up a code 55 BIOS error.
Code 55 is usually a memory issue, please load optimze default after a successful BIOS flash. Try to test the memory. or try another known good RAM to isolate the problem. The auto-shutdown is usually a power issue, this can be related to either the PSU, CPU, or motherboard. If you don't have spare hardware to test, we recommend you send the product in for service to determine if this is a motherboard issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Smallfry 61
Frequency of use:Daily
Verified Purchase:Yes
Have enjoyed my new Asus Rog Strix Z790-E WiFi motherboard. It has all of the features that I could ever need and found it on sale, so that makes the purchase even better. RGB features are very pleasing. Storage capacity for SSD's is more than enough than anyone could ever need. Installation went very smoothly. Flash Bios feature worked great to update to latest Bios version. Overall, very pleased with my purchase.
Written by a customer while visiting https://www.asus.com
Posted by: rrose75
Frequency of use:Daily
Verified Purchase:Yes
Nice Board works well though I cannot get XMP to work with my DDR5
Written by a customer while visiting https://www.asus.com