Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Matrix Self Empty Robot Vacuum with Bagless, 45-Day Capacity Base, Self-Cleaning Brushroll, Precision Mapping - Black
Average customer rating
3.9
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
173
4 Stars
33
3 Stars
21
2 Stars
23
1 Star
46
72%of customers recommend this product.
(
141 out of
197)
Customer Reviews for Shark - Refurbished Excellent - Matrix Self Empty Robot Vacuum with Bagless, 45-Day Capacity Base, Self-Cleaning Brushroll, Precision Mapping - Black
Customer Rating
5
IM IN LOVE WITH THIS ROBOT
on January 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The future is today! I’m so glad for had received this robot vacuum because cleaning is not my favorite thing to do. It’s so eficiente, the battery life during so long, is so easy to use and programming, no problems with the noise level, cleans carpets and hard floors. ITS PERFECT.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Helper!
on January 22, 2025
Posted by: jessicas5f79_1128
[This review was collected as part of a promotion.] I honestly wasn't sure what to expect from this product, but I was excited to review because I've always wanted to try one. I was pleasantly surprised by how well it cleans! You just set it and go on about your day - makes cleaning so much easier!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome
on January 23, 2025
Posted by: ashleys1236_3217
[This review was collected as part of a promotion.] I love this thing. It’s my first one. Setup was very easy. Wasn’t that noisy at all. I tested it on my son’s room and it cleaned it in no time. I would definitely recommend this to anyone.
Written by a customer while visiting influenster.com
Customer Rating
5
Great for household with pets
on January 24, 2025
Posted by: Gladys
Works well for in-between deeper cleaning! We have two dogs so pet hair is an issue on a daily basis. The Shark Matrix is perfect to help keep the floors maintained.
Written by a customer while visiting sharkninja.com
Customer Rating
4
I love it, but...
on January 26, 2025
Posted by: Vanderson
from Sao Paulo-Brazil
Gender:Male
I purchased this vacuum robot in NJ 1 month ago and I am loveling it.
Just a problem, I live in Brazil and the app doesn't work outside the USA and Canada, I'm very upset about it.
Just a problem, I live in Brazil and the app doesn't work outside the USA and Canada, I'm very upset about it.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Smart Cleaning Machine
on January 29, 2025
Posted by: shequeitert_7654
[This review was collected as part of a promotion.] This is amazing. It was easy to assemble as there were only about 4 parts. Setting up the charging dock was super easy, just plug into wall. It did take a bit longer than I expected to charge but it was set, it was a breeze. Signing up for the app was super easy as well.
Once we got the robot charged, the explore scan took place. I had to monitor it a bit because we have a staircase that I didn't want it to go down. But it got my floor pretty accurately.
Written by a customer while visiting influenster.com
Customer Rating
5
improvement
on January 30, 2025
Posted by: Bill
This unit is a great improvement over my older shark. It does a GREAT job of cleaning
Written by a customer while visiting sharkninja.com
Customer Rating
5
Can’t live without it
on January 30, 2025
Posted by: Bonfire62
from Naples FL
Gender:Female
my old shark quit working so I was sent a new one and I couldn’t be happier. Having a dog that sheds makes this machine in dispensable. I can’t tell you how much I love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com