Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Matrix Self Empty Robot Vacuum with Bagless, 45-Day Capacity Base, Self-Cleaning Brushroll, Precision Mapping - Black
Average customer rating
3.9
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
173
4 Stars
33
3 Stars
21
2 Stars
23
1 Star
46
72%of customers recommend this product.
(
141 out of
197)
Customer Reviews for Shark - Refurbished Excellent - Matrix Self Empty Robot Vacuum with Bagless, 45-Day Capacity Base, Self-Cleaning Brushroll, Precision Mapping - Black
Customer Rating
5
fun robot vacuum!
on May 1, 2023
Posted by: dillydog123
Gender:Male
[This review was collected as part of a promotion.] overall I'm fairly pleased with this robot vacuum. For my first robot vacuum I love being able to use an app on my phone to control it, letting it clean just a certain area is really nice as well. it's not super loud which is nice. it seems to avoid obvious objects, but has a harder time with wires/charging cords so it did get caught up once or twice. best to clear the area fairly well before letting it run. having the storage bin is super nice as to not have to constantly empty it out.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wonderful
on May 1, 2023
Posted by: kdw8
from Indiana
Gender:Female
[This review was collected as part of a promotion.] I bought this abt a month ago and couldn’t be happier with it. Set up was fast and easy and it is very nice to have one both upstairs and downstairs. I would recommend this to anyone that is looking, you won’t be disappointed.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to set up and use
on May 2, 2023
Posted by: meetchman
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] I got this robot vacuum recently (the first time I’ve tried a robot vacuum), and wow, I love it. Easy is the word that comes to mind immediately with this thing: it was easy to unpackage/set up, easy to install the app, it’s easy to program “routes”, and it’s easy to clean out when it’s done. On top of the ease of use, it does a great job cleaning our floors, and has no problem with our numerous transitions from hardwood to rugs and vice versa. As a new parent who doesn’t always have to time to run a manual vacuum, this thing is a massive time and effort-saver.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Major Time-Saver!
on May 2, 2023
Posted by: CleanerMan55
from Texas
Gender:Male
[This review was collected as part of a promotion.] I wanted this because I’m tired of spending so much time cleaning up after myself and my guests. This vacuum is better than anything I’ve ever seen! It is efficient, relatively quiet, and does a better job than me at covering the entire floor — it never misses a spot. I would highly recommend for anyone who doesn’t have the time to clean, or is too exhausted and needs some help.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best vacuum
on May 2, 2023
Posted by: Millie64
from Martinsburg, Wv
Gender:Female
[This review was collected as part of a promotion.] I love this vacuum, the only thing that I have to do is empty the container and it does the rest. It cleans my carpet and my other floors with no problems. If you looking for a great vacuum you need to get this one
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum
on May 2, 2023
Posted by: Sue 12
from Cleveland, Ohio
Gender:Female
[This review was collected as part of a promotion.] As a working adult, I am always looking for ways to make keeping my home clean easier and quicker. The Shark Matrix robot cleaner does just that! The set up of the robot in the app was simple. The cleaning ability of the robot is great. It does really well on all of my hard floors, I have four dogs, and this robot does a great job cleaning up after them! The self emptying feature is my favorite feature, so I don’t have to constantly be emptying the robot itself. It lets me skip emptying a few times. In addition to cleaning well, the outside design is also very nice, stylish and modern. Amazing vacuum!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
First Robo-vacuum and it is great!
on May 2, 2023
Posted by: AKoutdoors
from Rutland
Gender:Male
[This review was collected as part of a promotion.] I have only ever used a traditional vacuum cleaner so I was not sure what to expect going in. I am moderately good with tech and that is important as an app is required to set this thing up. It unboxes and plugs in very quickly and easily. One piece must be snapped onto the vacuum otherwise it is ready to go out of the box. The app was easy to find and download and the process to connect took a few minutes but was very clean and easy to follow. Within 10 minutes I had the vacuum hooked up to my phone and scanning my house. You can schedule it to run certain times and divide your house into zones on the schedule as well. Very user friendly and should save me some time and effort! My house isn't that big so I am only saving myself 10-15 minutes of vacuuming but that adds up and hopefully it will last long enough to see me in a larger home.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Buy this now!
on May 3, 2023
Posted by: Annikay
from Nashville, TN
Gender:Female
[This review was collected as part of a promotion.] I’ve had this for several weeks now and am so pleased.
I’ve had an older robot vacuum for many years using it less and less as time went on. It was loud and inconsistent so I’d gone back to my traditional vacuum. In comes the Shark Matrix…
Set up was a breeze. The unit took about 30 minutes and mapped our home. After that, we set it off on its maiden voyage. She cleaned like a charm, returning once to the dock to “unload” all the dirt and dog hair.
We now have it programmed to run at night, and although I hear it click on, it isn’t loud enough to keep me up. It does a great job getting into the corners and the technology keeps it running smoothly and not with the jerky back-and-forth movements. This truly is a smart robot machine.
We’ve not yet had to empty it, but have removed the bin and it is very easy to do.
I strongly recommend this upgrade if you’re considering it. The convenience and thorough clean is well worth it.
I’ve had an older robot vacuum for many years using it less and less as time went on. It was loud and inconsistent so I’d gone back to my traditional vacuum. In comes the Shark Matrix…
Set up was a breeze. The unit took about 30 minutes and mapped our home. After that, we set it off on its maiden voyage. She cleaned like a charm, returning once to the dock to “unload” all the dirt and dog hair.
We now have it programmed to run at night, and although I hear it click on, it isn’t loud enough to keep me up. It does a great job getting into the corners and the technology keeps it running smoothly and not with the jerky back-and-forth movements. This truly is a smart robot machine.
We’ve not yet had to empty it, but have removed the bin and it is very easy to do.
I strongly recommend this upgrade if you’re considering it. The convenience and thorough clean is well worth it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com