Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Matrix Self Empty Robot Vacuum with Bagless, 45-Day Capacity Base, Self-Cleaning Brushroll, Precision Mapping - Black
Average customer rating
3.9
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
173
4 Stars
33
3 Stars
21
2 Stars
23
1 Star
46
72%of customers recommend this product.
(
141 out of
197)
Customer Reviews for Shark - Refurbished Excellent - Matrix Self Empty Robot Vacuum with Bagless, 45-Day Capacity Base, Self-Cleaning Brushroll, Precision Mapping - Black
Customer Rating
5
Easy to set up
on April 26, 2023
Posted by: jbubman
Gender:Female
[This review was collected as part of a promotion.] I live in a ranch-style house which is semi-open concept. I can’t believe this little robot can clean the whole thing. It successfully mapped the area with no input from me. The app lets you break up your house into defined rooms of your choosing allowing you to target specific places or clean the whole thing. I prefer to run mine at night because the vacuum is very quiet. I can move obstacles out of the way as part of my nighttime routine and then move them back the next morning. I’ve had other robot vacuums in the past and they routinely got stuck on thresholds or cords. Not an issue with the shark. It’s also a complete game changer that the charging dock empties the vacuum. The dock has filters and a mess free way to empty into the trash. Very impressed.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great suction
on April 26, 2023
Posted by: Sandra Lynn
from South Carolina
Gender:Female
[This review was collected as part of a promotion.] I am super impressed with this after even a few days. In past I’ve had to empty quite frequently but with this bad boy he empties himself and it takes me than a day to fill that before I have to dump. It says 45 days but I don’t think in my home with this many animals it will last that long but I’m still good with that. Last one I had to clean it out every time it ran! Was so easy to set up to get started and it works very well!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
It is time and life saver
on April 27, 2023
Posted by: VidZ
from California
Gender:Female
[This review was collected as part of a promotion.] This shark matrix cleans the floors very as well as expected. It does pick dirt from corners and nooks much better compared to other robot vacuums we owns. Best part about this vacuum is it has self empty capability which saved a lot of time for us. No more cleaning everywhere day or worrying about the dust collector being full. We clean the parts and empty the bag every 15-20 days. I am so happy with this machine, no more worrying about dirt and trash on the floor with two active little kids in the house.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Matrix for the win!
on April 27, 2023
Posted by: ClemATX
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] I was very disappointed by our former robot (bought 3 years ago), but this robot is great!
The unboxing and installation were very easy. The phone app is intuitive and guides you to install the vacuum. The base and robot look modern and actually do not take too much space. So far, I am very pleased with this product.
First, I like that it has big wheels compared to our old one. The one we had before had hair constantly stuck in the wheels and could not function properly. So I really like this new one just because of that. That said,
It is a little loud but it is not bothersome.
It is a little loud but it is not bothersome.
One other thing that I feel is very important is that the robot cleans near the baseboards so you do not have dust or crumbs left behind against the baseboards. You don't have to sweep behind it like I used to do with our old one. It actually cleans as it should and our carpet and hardwood floors look very nice.
Our house is 3800 sq. ft. and we placed it downstairs which is probably about 2800 sq. ft (not 100% sure)? The mapping of our areas was extremely fast. The app mentioned it would take 25 minutes but it took 10 at most and the accuracy on the app was stunning. We can create virtual rooms, no-go zones, and control everything on our phone which is amazing if we want the robot to only clean certain areas...
The robot takes its time to clean, so you have to be patient if you have large areas to clean. It will clean in perfect lines though, and will avoid any object in its way. You can choose different cleaning powers.
You can also choose Matrix cleaning and while it will take slightly longer it will do a deep vacuuming cycle! We really like Matrix cleaning for certain areas such as the dining room, especially with 3 kiddos.
Let's say that we do not use our regular vacuum that much anymore.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very clean and smart
on April 27, 2023
Posted by: Jayu
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] It is so smart how this vacuum works. It find and scan every inch of my house and detect everything. I can see and change or make it clean particular space of my home. It took me around 45 minutes to set everything but after that it’s working by itself it change carpet to hard floor by itself i have both. It was stop and stuck on my steps few times but i avoid that space of my home.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So happy with this vacuum!
on April 27, 2023
Posted by: Sm001
[This review was collected as part of a promotion.] I got this vacuum cleaner a few days ago and I am so happy I did! Saves me a lot of time vacuuming. Picks up dirt very well and I can turn it on and clean at the same time. Highly recommend this Shark robot! Easy and fast set up as well!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
OBSESSED!
on April 28, 2023
Posted by: AAMelia
from Washington DC
Gender:Female
[This review was collected as part of a promotion.] This is the most incredible thing I have ever gotten for my home. I would recommend it to anyone. There are two things I HATE -- vacuuming and laundry. Being able to take one of those things off my list permanently feels so good. I would recommend this to anyone. It is so small, sleek and quiet. YOu will love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome vacuum
on April 28, 2023
Posted by: Pun420
from Fort lauderdale florida
Gender:Male
[This review was collected as part of a promotion.] This is a very nice vaccum..it comes with accurate precise mapping features of where the vaccum needs to go..this is self emptying and also has other amazing features...it does a great job on collecting dirt and hair from dogs..its nice and sleek not bulky or loud
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com