Customer reviews from sharkninja.com
Shark - Freestyle Max Cordless Upright Vacuum - Blue
Average customer rating
4.4 out of 5
4.4
(104 Reviews)
Open Ratings Snapshot
Rating breakdown 104 reviews
5 Stars
73
4 Stars
18
3 Stars
4
2 Stars
2
1 Star
7
83%of customers recommend this product. 
(
25 out of 30
)
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Customer Reviews for Shark - Freestyle Max Cordless Upright Vacuum - Blue
Customer Rating
5 out of 5
5
Great battery life
on February 5, 2026
Posted by: StevenJ
[This review was collected as part of a promotion.] Lightweight yet powerful, this vacuum delivers impressive suction on both carpets and hard floors. I love it is cordless and make it convenience and effortless for quick cleanups. It is easy to maneuver and reaches tight spaces. Great battery life for everyday messes.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
on January 11, 2026
Posted by: Teresa & Pat Butler
We’re so happy with our new vacuum. It works great and light weight. Thank you!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Just buy the Shark cordless vacuum!
on January 5, 2026
Posted by: JayhawksRock
I bought the Shark Freestyle Max Cordless to replace my Bissell cordless vacuum. Why in the world did I ever think a Bissell would be better than a Shark?? My corded vacuums are both Shark--should have trusted Shark to begin with for a cordless vac!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Ok
on December 31, 2025
Posted by: elenab117_5318
[This review was collected as part of a promotion.] This vacuum is ok. Nothing special. It works fine. It does what promises. I am not sure I can recommend it. It cleans easily and without any effort.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
This beats a stick vacuum...
on December 10, 2025
Posted by: cager4
from Anacortes, WA
Gender:Male
Just what I was looking for. This lightweight upright cordless replaced a stick vacuum which worked well but lacked an important upright feature. The majority of the stick vacuums won't stand on their own which is a downside to me. I have this stored just off my kitchen ready to tackle any trails left after making a snack or meal throughout the day. Not having to lug out the heavyweight vacuum for the small jobs makes the day much better. Love the features and the simplicity of this vacuum. Recommend.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2 out of 5
2
Support lacks timliness.
on December 9, 2025
Posted by: VTer
The vac worked except for the charge indicator lights. Getting Shark support to help me finish warranty claim has been disappointing. I'd give the vac a 4 support 0
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hi there,

Thank you for sharing your feedback. It’s disappointing to hear that the charge indicator lights didn’t work and that your experience with support hasn’t met expectations. We truly appreciate you letting us know. If your issue wasn’t fully resolved, please give us a call back at 1-855-427-5127 so our team can review this and assist you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

Kind Regards,
Shark Clean.
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Living on past glory?
on December 9, 2025
Posted by: tiredofjunk
from KY
Gender:Male
After wearing out a older style cordless that was exceptional in every way we decided to buy another cordless. I believe this is the one, however last years model. If I was Shark Id be embarrased to sell this compared to the older versions. Weak, short lived, cheaply made toy of a Vac. Pretty sad.
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hi there,

Thank you for sharing your experience. It’s disappointing to hear that the newer cordless model hasn’t met your expectations compared to your previous one. We truly appreciate your feedback, as it helps us understand what matters most to our customers and where we can improve.

Kind Regards,
Shark Clean.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Shark cleaner
on November 25, 2025
Posted by: Mrsrich99
Gender:Female
I got my new shark vacuum cleaner a little less than two weeks ago and I absolutely love it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
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