Customer reviews from sharkninja.com
Shark - Freestyle Max Cordless Upright Vacuum - Blue
Average customer rating
4.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
51
4 Stars
16
3 Stars
4
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
10 out of
10)
Customer Reviews for Shark - Freestyle Max Cordless Upright Vacuum - Blue
Customer Rating
5
Shark cleaner
on November 25, 2025
Posted by: Mrsrich99
Gender:Female
I got my new shark vacuum cleaner a little less than two weeks ago and I absolutely love it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Living on past glory?
on December 9, 2025
Posted by: tiredofjunk
from KY
Gender:Male
After wearing out a older style cordless that was exceptional in every way we decided to buy another cordless. I believe this is the one, however last years model. If I was Shark Id be embarrased to sell this compared to the older versions. Weak, short lived, cheaply made toy of a Vac. Pretty sad.
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hi there,
Thank you for sharing your experience. It’s disappointing to hear that the newer cordless model hasn’t met your expectations compared to your previous one. We truly appreciate your feedback, as it helps us understand what matters most to our customers and where we can improve.
Kind Regards,
Shark Clean.
Thank you for sharing your experience. It’s disappointing to hear that the newer cordless model hasn’t met your expectations compared to your previous one. We truly appreciate your feedback, as it helps us understand what matters most to our customers and where we can improve.
Kind Regards,
Shark Clean.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Support lacks timliness.
on December 9, 2025
Posted by: VTer
The vac worked except for the charge indicator lights. Getting Shark support to help me finish warranty claim has been disappointing. I'd give the vac a 4 support 0
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hi there,
Thank you for sharing your feedback. It’s disappointing to hear that the charge indicator lights didn’t work and that your experience with support hasn’t met expectations. We truly appreciate you letting us know. If your issue wasn’t fully resolved, please give us a call back at 1-855-427-5127 so our team can review this and assist you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean.
Thank you for sharing your feedback. It’s disappointing to hear that the charge indicator lights didn’t work and that your experience with support hasn’t met expectations. We truly appreciate you letting us know. If your issue wasn’t fully resolved, please give us a call back at 1-855-427-5127 so our team can review this and assist you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean.
Written by a customer while visiting sharkninja.com
Customer Rating
5
This beats a stick vacuum...
on December 10, 2025
Posted by: cager4
from Anacortes, WA
Gender:Male
Just what I was looking for. This lightweight upright cordless replaced a stick vacuum which worked well but lacked an important upright feature. The majority of the stick vacuums won't stand on their own which is a downside to me. I have this stored just off my kitchen ready to tackle any trails left after making a snack or meal throughout the day. Not having to lug out the heavyweight vacuum for the small jobs makes the day much better. Love the features and the simplicity of this vacuum. Recommend.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Obsessed <3
on June 6, 2025
Posted by: influensterpromoque_1070
[This review was collected as part of a promotion.] I received this complimentary product in exchange for my honest review.
The Shark Freestyle Max Cordless Upright Vacuum is effective, lightweight, and powerful. Super convenient option for smaller spaces.
Written by a customer while visiting influenster.com
Customer Rating
5
I am so thankful for this!
on August 21, 2025
Posted by: annamariemott_1958
[This review was collected as part of a promotion.] I already use a corded vacuum like this and this Shark one is just amazing in comparison! Omg. I vacuumed a bunch as soon as I got it because I was so anxious to use it.
It picked up a ton! And to clean it is really easy. The canister is to access and dump!
My only downside I see to it, is that the charger cord is pretty short considering I have my plug higher, and it's not at floor height.
It picked up a ton! And to clean it is really easy. The canister is to access and dump!
My only downside I see to it, is that the charger cord is pretty short considering I have my plug higher, and it's not at floor height.
Written by a customer while visiting influenster.com
Customer Rating
4
Four out of five stars
on August 24, 2025
Posted by: christinasantoconot_9080
[This review was collected as part of a promotion.] I receive this product and I was very excited. Let me tell you everything is perfect. The noise is at a minimum. The suction is very powerful. It does stay fully charged for a long time. It picks up super great and it has two levels of suction.. the absolutely only thing that I do not like about this vacuum is that it does not come with attachments, which is a bummer for me. Other than that it’s absolutely perfect. It’s super lightweight as well.
Written by a customer while visiting influenster.com
Customer Rating
5
Hear me out!
on August 25, 2025
Posted by: zahrawins_7861
[This review was collected as part of a promotion.] I was super excited to try out this vacuum and may have had high expectations. The vacuum is lightweight and easily portable. It has around 30 min of battery life and decent suction(think hand held vacuum).You can use it on two modes, carpet(green) and floor (blue). It has lights to help you see and navigate messes. Easy to open, use and get running also not noisy at all compared to my other shark. This is my second shark vacuum(the other being corded) while that vacuum is better for heavy duty cleaning, this one is good for light jobs.
Written by a customer while visiting influenster.com