Customer reviews from sharkninja.com
Shark - Freestyle Max Cordless Upright Vacuum - Blue
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
73
4 Stars
18
3 Stars
4
2 Stars
2
1 Star
7
83%of customers recommend this product.
(
25 out of
30)
Customer Reviews for Shark - Freestyle Max Cordless Upright Vacuum - Blue
Customer Rating
5
Company is great
on August 21, 2026
Posted by: AnotherChance
Gender:Male
we used it quite a bit a piece broke on it probably from overuse and they replaced it right away
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic company
on August 13, 2026
Posted by: Fast
Gender:Male
I would buy from this company again head a shark vac almost a year great machine the brush stop working contacted shark they helped me figure out what was wrong the part I needed was not available any more so they in turn sent me the newest version of what I had at no charge works better than the one we had very satisfied customer great company to deal with thanks for the help
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works great on carpet/rugs and hard floors!
on August 11, 2026
Posted by: Michael124435
Only had it for a couple of weeks but it works great! My previous unit has some issues and the Shark team went above and beyond assisting me with the warranty process!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Suction is great
on August 6, 2026
Posted by: CC78
from Tonkawa, Oklahoma
Gender:Female
Love it so far
As with all rechargeable items, I wish the run time was longer
As with all rechargeable items, I wish the run time was longer
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
great feutures
on July 25, 2026
Posted by: gigi 25
from Florida
Gender:Female
this vacum has a very good suction, maneurability , and filtration.
i like the light on it . with good ergonomics .
i like the light on it . with good ergonomics .
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Weak and pathetic
on June 27, 2026
Posted by: Northern NC
from NC
Gender:Male
Useless waste of time, save yourself the problems and buy something bigger, I’m sure if you need this for light office work or are going to keep this for small jobs it’s ok.
As a parent with 2 kids who like the mud and a dog as well, save yourself the headache and get something larger
For the situation that I need this is utterly useless
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja US, July 1, 2026
Hi there,
Thank you for taking the time to share your honest feedback.
We’re sorry to hear that the vacuum hasn’t met your expectations, especially with the level of cleaning needed in a busy home with kids and a pet, we completely understand how frustrating that can be. We appreciate you highlighting how it performs in more demanding environments. The Shark Freestyle Max is designed for general household cleaning, including picking up pet hair and everyday debris. For best results, we recommend regularly cleaning the brushroll and filters to maintain performance. It’s also important to note that it isn’t designed to handle liquids or wet mud, which can impact its effectiveness in those situations. Your feedback is truly valuable, and we’ll be sure to share it with our team as we continue to improve our products.
Kind regards,
Shark Home US
Thank you for taking the time to share your honest feedback.
We’re sorry to hear that the vacuum hasn’t met your expectations, especially with the level of cleaning needed in a busy home with kids and a pet, we completely understand how frustrating that can be. We appreciate you highlighting how it performs in more demanding environments. The Shark Freestyle Max is designed for general household cleaning, including picking up pet hair and everyday debris. For best results, we recommend regularly cleaning the brushroll and filters to maintain performance. It’s also important to note that it isn’t designed to handle liquids or wet mud, which can impact its effectiveness in those situations. Your feedback is truly valuable, and we’ll be sure to share it with our team as we continue to improve our products.
Kind regards,
Shark Home US
Written by a customer while visiting sharkninja.com
Customer Rating
5
on June 23, 2026
Posted by: CAPT. Morgan
from Indpls In
Gender:Female
I. Had a massive stroke and I'm paralyzed on the left side and can not use a. Corded vacuum this is a. Dream come true you will NOT go wrong with this purchase I absolutely love mine thank you so much shark for the super fabulous and wonderful product
Written by a customer while visiting sharkninja.com
Customer Rating
5
Little an convenient in a small apartment.
on June 9, 2026
Posted by: Maryrmq
from Wisconsin
Gender:Female
I love this little vacuum. So convenient in my apartment, I just grab it daily for any little mess. So much easier than pulling out my bigger Shark vacuum. I love it ❣️
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com