Customer reviews from sharkninja.com
Shark - Freestyle Max Cordless Upright Vacuum - Blue
Average customer rating
4.5
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
71
4 Stars
18
3 Stars
4
2 Stars
1
1 Star
5
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for Shark - Freestyle Max Cordless Upright Vacuum - Blue
Customer Rating
1
Weak and pathetic
on June 27, 2026
Posted by: Northern NC
from NC
Gender:Male
Useless waste of time, save yourself the problems and buy something bigger, I’m sure if you need this for light office work or are going to keep this for small jobs it’s ok.
As a parent with 2 kids who like the mud and a dog as well, save yourself the headache and get something larger
For the situation that I need this is utterly useless
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja US, July 1, 2026
Hi there,
Thank you for taking the time to share your honest feedback.
We’re sorry to hear that the vacuum hasn’t met your expectations, especially with the level of cleaning needed in a busy home with kids and a pet, we completely understand how frustrating that can be. We appreciate you highlighting how it performs in more demanding environments. The Shark Freestyle Max is designed for general household cleaning, including picking up pet hair and everyday debris. For best results, we recommend regularly cleaning the brushroll and filters to maintain performance. It’s also important to note that it isn’t designed to handle liquids or wet mud, which can impact its effectiveness in those situations. Your feedback is truly valuable, and we’ll be sure to share it with our team as we continue to improve our products.
Kind regards,
Shark Home US
Thank you for taking the time to share your honest feedback.
We’re sorry to hear that the vacuum hasn’t met your expectations, especially with the level of cleaning needed in a busy home with kids and a pet, we completely understand how frustrating that can be. We appreciate you highlighting how it performs in more demanding environments. The Shark Freestyle Max is designed for general household cleaning, including picking up pet hair and everyday debris. For best results, we recommend regularly cleaning the brushroll and filters to maintain performance. It’s also important to note that it isn’t designed to handle liquids or wet mud, which can impact its effectiveness in those situations. Your feedback is truly valuable, and we’ll be sure to share it with our team as we continue to improve our products.
Kind regards,
Shark Home US
Written by a customer while visiting sharkninja.com
Customer Rating
5
on June 23, 2026
Posted by: CAPT. Morgan
from Indpls In
Gender:Female
I. Had a massive stroke and I'm paralyzed on the left side and can not use a. Corded vacuum this is a. Dream come true you will NOT go wrong with this purchase I absolutely love mine thank you so much shark for the super fabulous and wonderful product
Written by a customer while visiting sharkninja.com
Customer Rating
5
Little an convenient in a small apartment.
on June 9, 2026
Posted by: Maryrmq
from Wisconsin
Gender:Female
I love this little vacuum. So convenient in my apartment, I just grab it daily for any little mess. So much easier than pulling out my bigger Shark vacuum. I love it ❣️
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
It's better than I ever expected it to be
on May 30, 2026
Posted by: KATHYBABY
Gender:Female
I\nAm more than happy with my purchase?I should have bought this long , long , long time ago
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great for kitchen and hallways.
on May 7, 2026
Posted by: Auntie Di
This chargeable vac is what I’ve been looking for! Is great for hardwood floors and carpets. Very light to handle and great at picking up crumbs and dirt.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect & light weight
on April 30, 2026
Posted by: AngelaN
Anyone else, get excited when they get a new vacuum 💜😍🤣
We got the shark freestyle .
💜I love that the container is bigger.
💜Light weight about 7pounds
💜Easy-to-use
💜Ground charging dock!
*with the wall mounts my kiddies always struggle to get the vacuum on or off! *
💜Goes from carpet, to bare floor with no issues.
💜Can also vacuum area rugs.
💜Light weight about 7pounds
💜Easy-to-use
💜Ground charging dock!
*with the wall mounts my kiddies always struggle to get the vacuum on or off! *
💜Goes from carpet, to bare floor with no issues.
💜Can also vacuum area rugs.
I'm definitely inlove with my new vacuum 😍
So, very Thankful for my hubs! I can't use the huge house vacuums, due to still healing . Some days I feel sore after.
So, very Thankful for my hubs! I can't use the huge house vacuums, due to still healing . Some days I feel sore after.
So, he likes to get me the ones that are cordless and light weight 💜😍
This one being so light is absolutely perfect 👌 for me.
This one being so light is absolutely perfect 👌 for me.
#shark #sharkvacuum #freestyle
#affiliate #linkincomments #vacuum #VacuumCleaner #housecleaning #EasyToUse #SharkHome Shark Home
#affiliate #linkincomments #vacuum #VacuumCleaner #housecleaning #EasyToUse #SharkHome Shark Home
Written by a customer while visiting influenster.com
Customer Rating
5
on April 27, 2026
Posted by: Lee71
from Bartlett,Tn
Gender:Male
We love the design and the light is perfect to see dust and dirt.
Written by a customer while visiting sharkninja.com
Customer Rating
1
on April 20, 2026
Posted by: Jeff0613
Gender:Male
Bought this for my bar business. Had it a week and it has been plugged more times then not. Does not have the suction needed for commercial flooring. I love shark vacs and this was my first battery operated one and was very disappointed.
Do not be confused with how amazing shark vacs are with this rating of this style alone!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 20, 2026
Hi there,
Thank you for sharing your experience with the Freestyle Max, and we truly appreciate your loyalty to our vacuums. We are sorry to hear how disappointing this has been for your business use.
The Freestyle Max is designed for residential cleaning and is not intended for commercial flooring or heavy duty business use, which can require stronger continuous suction and longer runtime than a battery powered household unit is built to provide.
We really appreciate you calling out that this experience does not reflect our vacuums as a whole, and your feedback is valuable in helping other customers choose the right model for their needs. If you would like help exploring other options or need assistance with your current unit, our support team is available to help at
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Thank you for sharing your experience with the Freestyle Max, and we truly appreciate your loyalty to our vacuums. We are sorry to hear how disappointing this has been for your business use.
The Freestyle Max is designed for residential cleaning and is not intended for commercial flooring or heavy duty business use, which can require stronger continuous suction and longer runtime than a battery powered household unit is built to provide.
We really appreciate you calling out that this experience does not reflect our vacuums as a whole, and your feedback is valuable in helping other customers choose the right model for their needs. If you would like help exploring other options or need assistance with your current unit, our support team is available to help at
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com