Customer reviews from hp.com
HP - OmniBook 5 14-he0020nr 14" Copilot+ PC Notebook - WUXGA - Qualcomm Snapdragon X X1-26-100 - 16 GB - 512 GB SSD - Glac - Silver
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
10
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for HP - OmniBook 5 14-he0020nr 14" Copilot+ PC Notebook - WUXGA - Qualcomm Snapdragon X X1-26-100 - 16 GB - 512 GB SSD - Glac - Silver
Customer Rating
4
A great lightweight all rounder!
on September 27, 2025
Posted by: alisonn49_692
[This review was collected as part of a promotion.] A great laptop with really brilliant battery life. It handles various tasks exceptionally and simultaneously including light gaming.
Very lightweight, but excellent performance and beautiful graphics on the display. Really very happy with it!
Very lightweight, but excellent performance and beautiful graphics on the display. Really very happy with it!
Response from influenster.comBy Emily, HP Customer Experience, March 2, 2026
Hi Alison! Thank you for the great review! 💙
We are thrilled that the "beautiful graphics" and lightweight design are making such an impression, especially alongside that brilliant battery life. It sounds like the perfect all-rounder for your needs!
We are thrilled that the "beautiful graphics" and lightweight design are making such an impression, especially alongside that brilliant battery life. It sounds like the perfect all-rounder for your needs!
Written by a customer while visiting influenster.com
Customer Rating
4
Stunning display and works fast
on September 28, 2025
Posted by: sbear12_8342
[This review was collected as part of a promotion.] The HP OmniBook 5 (Snapdragon X) is a stylish, portable laptop. It works with great speed with the Snapdragon X chip and delivers impressive battery life—lasting all day and then some, which means you can leave your charger at home without worry. The 14-inch OLED display is stunning. It is sharp, vibrant, and color-accurate, making everything from spreadsheets to streaming programmes look fantastic. It has an aluminum surround that is light enough to carry all day, but maybe could have been made a little more high end, as it does feel quite basic. But if what you care about most is long battery life, a gorgeous display, and a laptop has AI-enhanced features, the OmniBook 5 is one of the best Windows options out there for all-day use.
Response from influenster.comBy Emily, HP Customer Experience, March 2, 2026
It’s brilliant to hear the OmniBook 5 is such a reliable companion! 💙
We’re thrilled the Snapdragon® X chip and OLED display are making your spreadsheets and streaming look "fantastic," and that the battery life gives you the freedom to leave the charger at home. While we opted for a lightweight design for portability, we appreciate your feedback on the aluminum finish. Cheers!
We’re thrilled the Snapdragon® X chip and OLED display are making your spreadsheets and streaming look "fantastic," and that the battery life gives you the freedom to leave the charger at home. While we opted for a lightweight design for portability, we appreciate your feedback on the aluminum finish. Cheers!
Written by a customer while visiting influenster.com
Customer Rating
5
Great laptop for general use!
on October 4, 2025
Posted by: hollyt125_8327
[This review was collected as part of a promotion.] This HP laptop is exactly what I was after. Something that is a good size but lightweight and easily portable. It's fast and the battery life is really good. I don't have to have it plugged in all the time like my last laptop. The display has great colours and is good quality. The mouse trackpad is very responsive. I would definitely recommend this as a good general use and for studying laptop.
Response from influenster.comBy Emily, HP Customer Experience, March 2, 2026
Hi Holly, I’m delighted the OmniBook 5 is exactly what you’ve been after!
It’s brilliant that the fast performance and lightweight design make it your go-to for studying. We’re also glad the responsive trackpad and vibrant display are making those long sessions more enjoyable. Sounds like the perfect "on-the-go" companion! Welcome to HP! 💙
It’s brilliant that the fast performance and lightweight design make it your go-to for studying. We’re also glad the responsive trackpad and vibrant display are making those long sessions more enjoyable. Sounds like the perfect "on-the-go" companion! Welcome to HP! 💙
Written by a customer while visiting influenster.com
Customer Rating
4
Great laptop for small business or home use!
on October 20, 2025
Posted by: melbright_5654
[This review was collected as part of a promotion.] Great fast laptop which runs everything I need as a small business owner. Facial recognition stops you from having to enter your password to unlock it every time. It’s very lightweight and thin, so easy to take with you and has usb c ports with great compatibility. The display is really clear and gives great definition. Battery life lasts a really long time-I’ve hardly charged it! Only thing that would improve it is a touchscreen.
Response from influenster.comBy Emily, HP Customer Experience, March 2, 2026
It’s fantastic to hear the OmniBook 5 is already a reliable partner for your small business! 💙
We’re thrilled the Snapdragon® performance and facial recognition are saving you time. It sounds like the ultra-thin design and all-day battery are exactly what you need on the move. While this specific model features a non-touch display for maximum efficiency, a touchscreen version is also available if your workflow requires it. Cheers!
We’re thrilled the Snapdragon® performance and facial recognition are saving you time. It sounds like the ultra-thin design and all-day battery are exactly what you need on the move. While this specific model features a non-touch display for maximum efficiency, a touchscreen version is also available if your workflow requires it. Cheers!
Written by a customer while visiting influenster.com
Customer Rating
5
Great laptop with latest features
on October 22, 2025
Posted by: _skyntherapyblog_5571
[This review was collected as part of a promotion.] I bought this laptop for my son as an upgrade and very much pleased with the purchase so far. Its not too heavy and has a chic design. The screen has a crisp clear display and overall the performance is great. Its fast, light weight to carry around, and best part is the battery life, the 30+ hour charge means you dont need to worry about it dying out during lessons or carry the charger to colledge. Its upto date with the advanced AI features and easy to work your way through.
Response from influenster.comBy Emily, HP Customer Experience, March 2, 2026
What a fantastic choice for a college upgrade! 💙 It’s brilliant to hear the OmniBook 5 is already making life easier for your son.
We designed this as the ultimate student companion by pairing a crisp display with a lightweight design. The battery life is a standout feature, removing "charger anxiety" during long days, and it’s great he's finding the AI features intuitive.
Wishing him a brilliant term!
We designed this as the ultimate student companion by pairing a crisp display with a lightweight design. The battery life is a standout feature, removing "charger anxiety" during long days, and it’s great he's finding the AI features intuitive.
Wishing him a brilliant term!
Written by a customer while visiting influenster.com
Customer Rating
5
Speedy, sleek & stylish
on October 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love this laptop, it suits all of my needs, if that be note taking, research or even streaming shows. The battery life is really long lasting which is perfect for when I’m on the go. The design was also exactly what i was looking for, sleek and lightweight, so again, really great when travelling. I had been looking for a good laptop for a long time and really glad this is the one I went for!
Response from influenster.comBy Emily, HP Customer Experience, March 2, 2026
What a result! 💙 We’re delighted that the OmniBook 5 ended your search for the perfect laptop.
It sounds like you’re making the most of that record-breaking battery life, OLED display, and lightweight design while out and about. If you ever need tips on your new AI features, we’re always here at support.hp.com/gb-en. Enjoy the new machine!
It sounds like you’re making the most of that record-breaking battery life, OLED display, and lightweight design while out and about. If you ever need tips on your new AI features, we’re always here at support.hp.com/gb-en. Enjoy the new machine!
Written by a customer while visiting influenster.com
Customer Rating
4
Great laptop, but slight flaws.
on October 27, 2025
Posted by: hannahsk12_7736
[This review was collected as part of a promotion.] The display quality is flawless, with vibrant images and no pixels in sight. The laptop is quite durable, however, with excessive pressure when closed the keyboard can touch the screen - but doesn’t affect it whatsoever. The battery life is impeccable when browsing, but cannot withstand while gaming. One downside of this product is the frequency (hz), which gives it a slightly slower response time than anticipated. Another downside is that the speakers are placed on the underside of the laptop which can make the sound quality sound quite muffled.
Response from influenster.comBy Emily, HP Customer Experience, March 2, 2026
Hi Hannah, thank you for sharing your experience with the OmniBook 5 14! 💙
We’re delighted the OLED display and battery life have been 'impeccable.' While this model is optimized for battery efficiency and AI productivity rather than high-speed gaming, we appreciate your notes on the speakers and build. To tweak your audio settings, check your audio output or please visit us at HP Support.
We’re delighted the OLED display and battery life have been 'impeccable.' While this model is optimized for battery efficiency and AI productivity rather than high-speed gaming, we appreciate your notes on the speakers and build. To tweak your audio settings, check your audio output or please visit us at HP Support.
Written by a customer while visiting influenster.com
Customer Rating
3
Good but overpriced
on October 28, 2025
Posted by: viktoriak2_4860
[This review was collected as part of a promotion.] What I liked:
-Small and compact - fits into a handbag
-Works smoothly and has beautiful colours
-Easy to set up initially
-Clever features - such as an inbuilt camera cover
-Good battery life
-Smooth and stylish look
-Good performance - the laptop itself is good and the half price is absolutely worth it
-Small and compact - fits into a handbag
-Works smoothly and has beautiful colours
-Easy to set up initially
-Clever features - such as an inbuilt camera cover
-Good battery life
-Smooth and stylish look
-Good performance - the laptop itself is good and the half price is absolutely worth it
What could be better:
-Quite heavy despite the slim body
-Advertised to have touch screen but requires installation of drivers to enable that - I personally haven't been able to figure that out
-High price - good laptop but feels overpriced. I wouldn't pay more than the half price as it doesn't feel worth it
-Quite heavy despite the slim body
-Advertised to have touch screen but requires installation of drivers to enable that - I personally haven't been able to figure that out
-High price - good laptop but feels overpriced. I wouldn't pay more than the half price as it doesn't feel worth it
Response from influenster.comBy Emily, HP Customer Experience, March 2, 2026
Hi Viktoria, we’re delighted the compact design and speaker quality are highlights for you! 💙
To clarify, this OLED OmniBook 5 features a non-touch display to prioritize its slim profile and battery life. We’re sorry for any confusion caused by the initial setup or advertisements. Your feedback on weight and pricing is noted to help us improve. Our UK team is here at support.hp.com/gb-en. Cheers!
To clarify, this OLED OmniBook 5 features a non-touch display to prioritize its slim profile and battery life. We’re sorry for any confusion caused by the initial setup or advertisements. Your feedback on weight and pricing is noted to help us improve. Our UK team is here at support.hp.com/gb-en. Cheers!
Written by a customer while visiting influenster.com