Customer reviews from jbl.com
JBL - Refurbished Excellent - Live Beam 3 True Wireless Noise Cancelling Earbuds - 2024 - Black
Average customer rating
4.1
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
29
4 Stars
8
3 Stars
4
2 Stars
2
1 Star
5
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Refurbished Excellent - Live Beam 3 True Wireless Noise Cancelling Earbuds - 2024 - Black
Customer Rating
4
Good earbuds but
on January 7, 2026
Posted by: Mike83
from Vermont
I bought these a few months ago love the sound quality the case is cool getting to put a digital wallpaper on it see your battery percentage was the real reason I chose this because I want to know when to charge , however the case itself for me anyways seems a little flawed sometimes it doesn’t register me putting the earbuds back in so I will answer a call and have no voice because low and behold my earbuds I used last night are still on and connected
That unfortunately effects my ability to charge them sometimes too
Otherwise a great product I highly recommend the brand great sound quality the noise cancel ruin is top of the line with both buds in you can’t hear anything else
That unfortunately effects my ability to charge them sometimes too
Otherwise a great product I highly recommend the brand great sound quality the noise cancel ruin is top of the line with both buds in you can’t hear anything else
Written by a customer while visiting jbl.com
Customer Rating
5
Great features
on December 26, 2025
Posted by: Milmil
My son loved his air pods. He said they were noise canceling as well.
Written by a customer while visiting jbl.com
Customer Rating
1
Noise canceling doesn't work
on December 10, 2025
Posted by: F jbl earbuds
Noise canceling is a joke. I work in a fab shop and have the ambient sound off but when ever I use my grinders it literally make them louder and I have to turn off my music. Also they love to just randomly pause my music. Not worth the money!
Response from jbl.comBy Customer Support, December 10, 2025
Thanks for your feedback. Activating the noise cancelling will block surrounding sounds instead of amplifying them. We want to ensure that the noise cancelling is activated properly. Simply connect the unit to the JBL Headphones app, turn on the noise cancelling, and see if it works. If you are experiencing the same result, please contact us directly at: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Awful
on November 30, 2025
Posted by: Davey18
from Texas
I bought these a little over a month ago and I love the sound quality. But with said, terrible random connectivity. The right ear bud randomly connects to the phone after being off in case for hours. Runs battery down in that single ear bud rendering it not usable when you really want it until charged. Also runs the case battery down. Would not recommend. Constantly disappointed when starting workout at gym in morning.
Response from jbl.comBy Customer Support, December 1, 2025
We appreciate your review. We're here to help. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, debris, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. Please head to: https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html. Your JBL Live Beam 3 TWS comes with a one-year standard warranty. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
Sound fades in and out.
on September 29, 2025
Posted by: Unsatisfied Customer24
Worked great for about 5 months and then the sound started to fade in and out of both ear buds. I have no idea what caused it but for the price i paid these should work for years with no issue.
Response from jbl.comBy Customer Support, September 29, 2025
Thanks for your feedback. Bluetooth will perform well for up to 30 feet. However, walls, obstacles, and other wireless devices can impede that 30-foot range. If it works well at 10 feet or less, it is likely that there is something interfering with your wireless Bluetooth signal, causing these dropouts. Here are some troubleshooting steps that might help isolate the issue with your JBL Live Beam 3. First, we need to determine if the problem is in the device or the earbuds. Try to connect the earbuds to a different device (phone/tablet/music player) to see if it fixes the problem. Next is reset, with both earbuds on, and not charging, tap two times, and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the earbuds in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
2
on June 26, 2025
Posted by: jenngozk
Everything was okay, but It's not fit my ear, easy to fall off
Response from jbl.comBy Customer Support, June 26, 2025
Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "Check My Best Fit" option to see if it helps.
Written by a customer while visiting jbl.com
Customer Rating
5
Sound quality is amazing!
on June 1, 2025
Posted by: Jbarber
from Missouri
Love my live beam 3 earbuds. The sound quality is awesome . I run with these in and workout , the quality is unmatched.
Written by a customer while visiting jbl.com
Customer Rating
5
on May 5, 2025
Posted by: Andres12
from Yuma, Az
Been using them for a month and they sound amazing, anc, bass, and function all work amazing.
Written by a customer while visiting jbl.com