Customer reviews from frigidaire.com
Frigidaire - Professional 30" Induction Cooktop - Stainless Steel
Average customer rating
4.4
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
63
4 Stars
14
3 Stars
1
2 Stars
6
1 Star
6
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for Frigidaire - Professional 30" Induction Cooktop - Stainless Steel
Customer Rating
1
Aweful
on April 29, 2021
Posted by: JpcAK
Can not recommend. Half of the burners failed a couple of. Months after installation. Both frigidaire oven and cooktop failed after very little use. Quality is suspect at best.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 6, 2021
Hi, JpcAK!
Thank you for reaching out with your concerns! We're sorry to hear you're experiencing issues with your cooktop burners and oven! Have you reached out to our customer support team or to your retailer for assistance? If not, we would like to assure your concerns are being addressed. Please be on the lookout for an email from us!
Best,
Ashton
Thank you for reaching out with your concerns! We're sorry to hear you're experiencing issues with your cooktop burners and oven! Have you reached out to our customer support team or to your retailer for assistance? If not, we would like to assure your concerns are being addressed. Please be on the lookout for an email from us!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
I wish we'd chosen a different cook top
on April 13, 2021
Posted by: By the Sea
[This review was collected as part of a promotion.] I wish we'd chosen a different cook top. I don't like the knobs; they make it difficult to clean - you can't just wipe the cook top clean. Also, you turn on the wrong burner, but don't have a pot on it, it just blinks forever. Our other induction cook top would turn off if you turned on the wrong hob. It was a poor design choice for an induction cook top and a poor decision on our part. Pros: I like the layout of the burners/hobs and it's induction. Our fault for choosing poorly. I hope it lasts, but if I money grew on trees, I'd replace it now.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, April 22, 2021
Thanks for providing us with your honest feedback. We always want to know when one of our owners needs help! Check out this video for cleaning tips: https://www.frigidaire.com/Owner-Center/How-to-Videos/Accessories/Glass-And-Ceramic-Cooktop-Cleaner/ If you have any additional suggestions on how we can make your experience better, please let us know! Should you need us or have any additional questions, feel free to chat with us here or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the knobs and cooks well
on March 28, 2021
Posted by: gazelle
[This review was collected as part of a promotion.] Love this induction cooktop, especially the knobs. I've had other induction cooktops and did not like the alternative controls. These are terrific. Induction is the way to go.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek and clean
on March 21, 2021
Posted by: cr82
[This review was collected as part of a promotion.] I bought this a few weeks ago after my old glass top ceramic element range kicked. It is *so* nice to have induction instead. Water boils almost instantly, and stops on a dime. Cooking is so much easier without the carry-over heat.
It's attractive and extremely easy to clean.
Only minor complaint: I'd prefer the knobs on the side rather than in front.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice cooktop
on February 14, 2021
Posted by: jpc74
[This review was collected as part of a promotion.] Happy with the inductions speed to heat. Cooktop is easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Top-notch cooking technology
on February 6, 2021
Posted by: WAVignes
This cooktop is faster than other types and more efficient. It boils 2 quarts of water in a couple of minutes and does not heat up the kitchen. It is also hard to misuse (my wife has Alzheimer’s & I worried about the gas unit we had).
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great but better? Not sure
on January 6, 2021
Posted by: OldKingCole
[This review was collected as part of a promotion.] Well I replaced my Frigidaire radiant halogen cooktop with this Frigidaire Professional unit. It looks great, but I cannot say it cooks that much faster than the radiant unit if at all, but it does cook at least as fast. I will say control is superior due to the direct heating of the cookware versus transferred heat from radiant.
The benefits of not getting hot are less useful because it does get hot from the cookware. I do not see anything that can be done about that, however, it does cool down faster.
One big warning: The Professional line does not have the same overall dimensions or cutouts as the standard or Gallery line so be warned that the "It Fits" guarantee does not apply. I was able to order a trim kit from a 3rd party however and that solved the issue.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Better than expected
on December 31, 2020
Posted by: Spider 76
[This review was collected as part of a promotion.] We truly enjoy the speed and easy controls. We wanted the knob controls and this is perfect
Written by a customer while visiting frigidaire.com