Customer Reviews for Frigidaire - Professional 30" Induction Cooktop - Stainless Steel
Customer Rating
5
Best Cooktop Ever
on March 5, 2023
Posted by: Bernie guy
[This review was collected as part of a promotion.] This is my second induction cooktop. My first was a GE 30" induction. It worked well for many years. Kitchen remodel so I purchased the Frigidaire model. I was pleasantly surprised by the ease of use, styling, very responsive heat settings. Great unit.
[This review was collected as part of a promotion.] Our new induction cooktop is beautiful and easy to use right from the start. We fried sausage and eggs, cooked vegetables and made oatmeal on the first day. Everything turned out well, and I was able to use my pans with no issues. All were metal (held a magnet) and had flat bases of sufficient area to make contact with the stove surface. The control knobs are easy to use, and I prefer them over a touch screen. They are fairly close together, so cleaning around them may be an issue.
[This review was collected as part of a promotion.] Having the knobs are a godsend. My wife had trouble with touch screen controls and this solved that problem. Induction sensitive and quick response and safe.
[This review was collected as part of a promotion.] Replaced a smooth electric cooktop with this. Induction is awesome. Love the constant heat and easy clean up. Had to get used to a little fan noise. Use quality cook wear or the pan will have a vibration sound. Happy with the large knobs.
This is a very poor quality cooktop. It broke after 8 months, was fixed, and broke again after 3 uses. The repair company says these are all defective and there is no way to fix it. It will continue to break. I want Frigidaire to refund me or offer an exchange for another type of cooktop. Plus: Why do I have to turn off ad blockers to review?
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 9, 2023
We are terribly sorry to learn this has been your experience. This is certainly not the first impression we were wanting to make. When you have a moment, please connect with us directly so we may review these concerns and work on a resolution together. .
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).