Customer Reviews for Frigidaire - Professional 30" Induction Cooktop - Stainless Steel
Customer Rating
5
on June 15, 2024
Posted by: Scorpion FS26
[This review was collected as part of a promotion.] Unit looks very nice and the installment process very straight forward. I purchased it over other induction cooktops because it has control knobs instead of electronic control features. My wife has trouble figuring out and using the electronic functions but is able to use the knobs.
[This review was collected as part of a promotion.] We returned a cooktop from a different manufacturer because its electronic overheated, it smelled bad, and the touchpad was annoying and unresponsive. We got this one instead and we’re happy because it has physical knobs that are easy to use, it has a better variety of element sizes, and it has two fans built into the bottom that keep the internal electronics cool and not smelly. We are happy with it. My complaints are that it’s a little smalller, doesn’t have stainless steel around the perimeter, and that the strip of stainless in the front is easily scratched. So, it doesn’t look as good but it works better!!
[This review was collected as part of a promotion.] I can't have gas stoves in my community and I am terrible cooking with electric. Decided to try induction and I LOVE IT! I have never seen water heat up so fast. Definitely recommend this product.
[This review was collected as part of a promotion.] Our new indcution cooktop has met all our expectations. The look is sleek and beautiful. It operates with similar flexibility to our old gas cooktop. And, the flat surface on our island is both elegant and very useable.
[This review was collected as part of a promotion.] We chose this model because it is pretty much the only induction unit that has knobs. Not only is it good looking in our kitchen, but it has also performed flawlessly so far. We are very pleased and hope that this cooktop proves itself to be durable and reliable over time.
Half the burners are out after 3 months and the warranty guy can’t seem to get the parts. I have been without a stovetop for nearly a month. DO NOT BUY THIS.
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 31, 2023
We appreciate you taking the time to write a review, Beef Hogan. We're sorry to hear what happened to your induction cooktop in such a short time. This is not the ownership experience we would want for you, and we can understand your disappointment. While we were unable to locate any contact with us pertaining to your concerns, We would like to ensure that you are properly assisted. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
[This review was collected as part of a promotion.] One of the primary reasons we bought this model over other induction cooktops is because it has knobs to set the temps instead of a touch screen. We find knobs easier to use and more reliable. I wish the markings for where to place the pans were more visible. It is difficult to see them without turning on a cooktop light.