Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Picture perfect! With great features!
on April 21, 2025
Posted by: JewelsTV
[This review was collected as part of a promotion.] I have always loved samsung TV's! I have 2 of them right now and the picture on the QLED is outstanding! I can see so many details I didn't know i was missing. I also love that I have all my apps on it that I want and I can add more!! I will definitely be getting samsung when it's time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent bedroom TV
on April 21, 2025
Posted by: DWest9873
I have had this TV for about 6 months ago and I am completely satisfied with it. The on-time-to-menu selection-time is less than a second. The apps I use are available and easy to access. Picture clarity and viewing angles are great. Immensely better than the Samsung Crystal line. It costs more than the Crystal, but is worth it. Bluetooth remote is more convenient that a typical IR remote. My only real "constructive criticism" would be to have the pre-programmed buttons to be programmable. I'm not sure if the companies pay Samsung for that, but there are 3 rarely use and 2 of those, never.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to look at
on April 21, 2025
Posted by: Patch
from Bingham Lake Mn
nice picture and lots of choices in apps. dont know if its the TV or the satilitte but sound will go up and down with no one around
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV but mounting was an issue.
on April 21, 2025
Posted by: Dick
from Long Island, NY
We have the TV mounted on a wall about 20 feet from out bed. The image is clear and the apps are simple to access. We have the TV hooked to a soundbar, and that has had issues (e.g. the software as delivered needs an update and the bar needed repair. So make sure you have warrantee service. also Samsung installer would not handle the soundbar so we got a third party to mount the TV and soundbar. Don't pay Samsung for it, they did not deliver as expected and would not return the money. But all things considered we are happy with our choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv
on April 21, 2025
Posted by: not techie
from Maine
It's a great tv, good sound and picture. Am still learning how to use all the different programming. The thing I am having an issue with is that I cannot find a way to download Chrome so I can use my dishanywhere app. It keeps telling now I need to download either Chrome or Saffari, but no links are given on how to get there and no directions supplied on how to this. Am not exactly a techie, so it would be nice to have something to go by instead of trying to figure it out myself. I have successfully downloaded Chrome on all my computers, but somehow, with this tv, no go.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Happy
on April 21, 2025
Posted by: John
from Finger Lakes, NY
Enjoy the tv, everything i wanted. No issues, i have had since last fall and love it for football and basketball.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great TV, Annoying problem
on April 20, 2025
Posted by: XnyLVv
from Atlanta, GA
Th TV is great, but why on earth does Samsung not fix the issue of the TV auto-running apps. It will NOT stop automatically turning on my game consoles. I've tried everything and read every singel Reddit post, and it never works. There is a setting that says "Turn on/off Auto-run apps" and when you turn it off, it runs them anyways. Not sure why this issue has been around for so long and why it is so hard for Samsung to fix.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, April 21, 2025
XnyLVv,
Thank you for your review. If you don’t want externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is disabled. To turn off Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your review. If you don’t want externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is disabled. To turn off Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
TV
on April 20, 2025
Posted by: Carl
The TV color is beautiful. This one replaced our old Samsung. We love it.
Written by a customer while visiting Samsung US