Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
This TV will change your life.
on May 7, 2024
Posted by: ZeidAli
[This review was collected as part of a promotion.] When I first used this TV, I thought it would be just like any other TV, basic software, terrible color, thick bezels, and cheap plastic remotes, but it was none of that. This TV has small bezels, beautiful colors, and it shows videos and movies so well, you can't even count the pixels. The remote is nicely built, it's not the cheap stuff, it works very well, and has lasted me ever since I got the TV. If you're looking for a good high quality TV that will last you a long time, Samsung is the way to go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 5, 2024
Posted by: Loveit
[This review was collected as part of a promotion.] Just use at home. Great colors and pictures, cristal clear and smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing graphics and picture quality
on May 2, 2024
Posted by: pegj012aolcom
from Huntsville
[This review was collected as part of a promotion.] This is literally one of the best TVs I've ever owned. The picture is so sharp and clear that it's such a pleasure to watch my favorite shows. The TV was easy to set up. I love the base on this TV because it's very heavy-duty flat metal instead of little plastic legs. Once you put the base on, you can set the TV up where you want it and it's very sturdy. I was able to easily set up an account with Samsung and then get all my previous apps that I have and use. The setup really was super simple, one of the easiest I've had when setting up a TV. There's just so much you can do with this TV and you have access to a lot of programs and movies with this TV. The functions that you can set up on this TV are superior. You can do voice activation, if you need help with seeing different apps or applications you can actually have a voice guide set up that will tell you what you're doing at all times, you can hook this up to Alexa, and the list is just extensive of all the wonderful features on this television. I absolutely love that you can play games and do not need a console. You can access the internet. This is just so much more than your standard TV. We put it in our bedroom and love to watch TV at night or play games. It has plenty of ports for you to attach digital devices that you want to use like game controllers or you can do them wireless like we did. Overall I would say this TV is exceptional and I don't think anyone would be disappointed.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, May 3, 2024
Hi there,
Thanks for your review! Great to hear you’re enjoying the 100% Color Volume on your new Q80D TV. Powered by Quantum Dots, you’ll experience a billion shades of unwavering color and enjoy vivid, lifelike color at any brightness level as Quantum Dot technology works to create every shade you see on screen.
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Thanks for your review! Great to hear you’re enjoying the 100% Color Volume on your new Q80D TV. Powered by Quantum Dots, you’ll experience a billion shades of unwavering color and enjoy vivid, lifelike color at any brightness level as Quantum Dot technology works to create every shade you see on screen.
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
4
Stunning Caribbean Sea Clarity
on May 2, 2024
Posted by: EmLynn5050
from Mastic beach
[This review was collected as part of a promotion.] Jaw dropping is an understatement when it comes to the Samsung QN50Q80DAFXZA
Samsung 50” Class Q80D QLED 4K Smart TV.
Now I am coming from a previous TV that was almost 10 years old, so this upgrade had me gasping and saying my ooohhhs and ahhhs with the utmost of delight.
Honestly I felt like a kid in a candy store.
Not only was my picture clarity otherworldly, the sound that came out of this 50 inch visual dream box, was nothing short of loud, proud and magnificent. No complaints whatsoever!
The unit doesn't come with wall mounting hardware, which honestly was a slight bummer. There is, however, a very high quality stand included. We mounted ours with a simple universal mount and couldn't be happier.
The interface is super fast. Adding my streaming apps was a breeze and setting the TV up to the Samsung Smart Things App took seconds. It even allowed for me to use my smart phone as a remote once setup was complete. Very swift!
The Remote: Well, talk about a whole new upgrade in the remote department of things. This remote can be charged using a port (wire not included however) or the best method, the solar cell on the back. I don't know why this tickled my fancy so much, but it did! Low on battery? Turn the remote over and face it towarda the sun. Very cool!
I'm talking lighting fast, crystal clear clarity and sound that fills even a larger room.
Hiccups? Well unfortunately I did run into a few small hiccups. The first was the lack of connection to my Alexa Cube. Granted normally you wouldn't need this device, because this Samsung TV has Alexa built into it. However, I use Alexa Studio as my surround sound because I prefer true surrou d sound over the sound that comes from the television. Sadly, the units wouldn't quite stay connected. This is not necessarily a deal breaker by any means. It just needed to be noted.
The next small hiccup was that I found the user window to sometimes glitch up and freeze if I was trying to scroll or browse too quickly on the remote.
Other than that though, my final thoughts are that this TV won't dissapoint. The clarity is unlike anything I've personally ever seen or owned before so I am incredibly happy.
Is it perfect? No. But is it pretty darn close? Absolutely! I don't imagine anyone who was contemplating purchasing this unit would be dissapointed, nor would they regret their purchase.
Samsung 50” Class Q80D QLED 4K Smart TV.
Now I am coming from a previous TV that was almost 10 years old, so this upgrade had me gasping and saying my ooohhhs and ahhhs with the utmost of delight.
Honestly I felt like a kid in a candy store.
Not only was my picture clarity otherworldly, the sound that came out of this 50 inch visual dream box, was nothing short of loud, proud and magnificent. No complaints whatsoever!
The unit doesn't come with wall mounting hardware, which honestly was a slight bummer. There is, however, a very high quality stand included. We mounted ours with a simple universal mount and couldn't be happier.
The interface is super fast. Adding my streaming apps was a breeze and setting the TV up to the Samsung Smart Things App took seconds. It even allowed for me to use my smart phone as a remote once setup was complete. Very swift!
The Remote: Well, talk about a whole new upgrade in the remote department of things. This remote can be charged using a port (wire not included however) or the best method, the solar cell on the back. I don't know why this tickled my fancy so much, but it did! Low on battery? Turn the remote over and face it towarda the sun. Very cool!
I'm talking lighting fast, crystal clear clarity and sound that fills even a larger room.
Hiccups? Well unfortunately I did run into a few small hiccups. The first was the lack of connection to my Alexa Cube. Granted normally you wouldn't need this device, because this Samsung TV has Alexa built into it. However, I use Alexa Studio as my surround sound because I prefer true surrou d sound over the sound that comes from the television. Sadly, the units wouldn't quite stay connected. This is not necessarily a deal breaker by any means. It just needed to be noted.
The next small hiccup was that I found the user window to sometimes glitch up and freeze if I was trying to scroll or browse too quickly on the remote.
Other than that though, my final thoughts are that this TV won't dissapoint. The clarity is unlike anything I've personally ever seen or owned before so I am incredibly happy.
Is it perfect? No. But is it pretty darn close? Absolutely! I don't imagine anyone who was contemplating purchasing this unit would be dissapointed, nor would they regret their purchase.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, May 2, 2024
Hi EmLynn5050,
Thanks for choosing Samsung’s Q80D QLED! I’m happy to hear you’re enjoying the picture brought to you by our NQ4 AI Gen2 Processor. Using AI-Based deep learning, your TV analyzes content, precisely maps color, and directs light scene-by-scene to optimize content from any source into sharp 4K resolution.
For the best performance of your new TV, it is recommend checking and (if available) installing the latest firmware updates; you can do this by going to Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If you're still having issues connecting your Alexa device, you may want to refer to Amazon's compatibility and setup instructions: https://www.amazon.com/b?ie=UTF8&node=18408486011
If you need more help, Samsung's here for you! Please feel free to give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Thanks for choosing Samsung’s Q80D QLED! I’m happy to hear you’re enjoying the picture brought to you by our NQ4 AI Gen2 Processor. Using AI-Based deep learning, your TV analyzes content, precisely maps color, and directs light scene-by-scene to optimize content from any source into sharp 4K resolution.
For the best performance of your new TV, it is recommend checking and (if available) installing the latest firmware updates; you can do this by going to Settings > Support > Software Update > Update Now.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If you're still having issues connecting your Alexa device, you may want to refer to Amazon's compatibility and setup instructions: https://www.amazon.com/b?ie=UTF8&node=18408486011
If you need more help, Samsung's here for you! Please feel free to give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
This is a beautiful tv
on April 30, 2024
Posted by: Jlyn503
[This review was collected as part of a promotion.] This TV is so clear and the sound is awesome it feels like your in the theater. Plus it's super easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Screen and Features
on April 22, 2024
Posted by: samsung
[This review was collected as part of a promotion.] Gaming, sports and movies. This smart TV is great for the living room!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best tv I have ever owned
on April 22, 2024
Posted by: TomIrvinSc2022
[This review was collected as part of a promotion.] This tv has features and a picture that doesn’t stop. We love this tv for movies, shows or sports.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice picture
on April 2, 2024
Posted by: Love2beme
[This review was collected as part of a promotion.] Perfect for movies and games with the family. We love our TV!
Value
5
Written by a customer while visiting Samsung US