Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Awesome TV
on July 25, 2024
Posted by: Edthebudman
[This review was collected as part of a promotion.] I looked and looked and kept coming back to my Q80D TV as the newest most feature TV at the best sale price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great colors
on July 25, 2024
Posted by: Lola1234
[This review was collected as part of a promotion.] Auperior cokor and very smooth. Very smooth transition and has crisp colors
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal Clarity with Tizen Makes This TV The One
on July 25, 2024
Posted by: Lampchops
[This review was collected as part of a promotion.] Coming from a 4k UHD, stepping into the QLED was like jumping into the future! The clarity makes you feel as if you're a part of the cast of your favorite shows. Since i have a Samsung phone, set up was super easy. All my apps were sticky installed and digging into my streaming services was very easy. The live TV is reminiscent of tubi or Pluto tv amc you don't have to access the apps to get to your favorite binge channel. 10 out of 10 for this tv. My only regret is not getting a bigger size. 😆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on July 25, 2024
Posted by: Sammie4lyfe
[This review was collected as part of a promotion.] Great picture, high quality resolution. Easy setup universal remote! I love my Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive technology
on July 24, 2024
Posted by: ThisDragoon
[This review was collected as part of a promotion.] Samsung's 2024 Q80D QLED 4K Smart TV offers a stunning visual experience that satisfies both movie lovers and gamers. Its 4K QLED display provides vibrant colors and exceptional contrast, enhanced by Quantum Dot technology, making every scene look realistic and vivid. HSR brightness optimizer contributes to deeper blacks and more uniform illumination, improving image quality in dark and well-lit environments.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this big screen! Beautiful picture!
on July 22, 2024
Posted by: PortugueseMan
[This review was collected as part of a promotion.] This was a splurge when we moved. Love everything about this TV! Great picture quality, excellent color and definition. Have it hooked up to a nice reciever that gives outstanding sound. Preformence is excellent as well, moving from one setup to another and interacting with receiver. Great buy!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great tv with brightness issues.
on July 21, 2024
Posted by: Michael
[This review was collected as part of a promotion.] My tv with stay dim for weeks at a time with no setting fixing it. Eventually it will get brighter on it's on.
Value
3
Response from Samsung USBy Samsung Specialist, July 22, 2024
Michael,
I’m sorry to hear you’re not fully satisfied with the Q80D TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
I’m sorry to hear you’re not fully satisfied with the Q80D TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Design
on July 21, 2024
Posted by: Moonshop
[This review was collected as part of a promotion.] Very smart and very thin. Display quality is very deep.
Value
5
Written by a customer while visiting Samsung US