Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Excellent bedroom TV
on April 21, 2025
Posted by: DWest9873
I have had this TV for about 6 months ago and I am completely satisfied with it. The on-time-to-menu selection-time is less than a second. The apps I use are available and easy to access. Picture clarity and viewing angles are great. Immensely better than the Samsung Crystal line. It costs more than the Crystal, but is worth it. Bluetooth remote is more convenient that a typical IR remote. My only real "constructive criticism" would be to have the pre-programmed buttons to be programmable. I'm not sure if the companies pay Samsung for that, but there are 3 rarely use and 2 of those, never.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture perfect! With great features!
on April 21, 2025
Posted by: JewelsTV
[This review was collected as part of a promotion.] I have always loved samsung TV's! I have 2 of them right now and the picture on the QLED is outstanding! I can see so many details I didn't know i was missing. I also love that I have all my apps on it that I want and I can add more!! I will definitely be getting samsung when it's time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy antenna setup
on April 21, 2025
Posted by: TVPlus
I bought this a month ago to replace our April 2011 purchase 55” Samsung, that refuses to fail. Primary reason for purchase was to get past having to use a dongle for wireless network. Also purchased Samsung because of Samsung TV Plus.
New unit works flawlessly.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Communication problem
on April 23, 2025
Posted by: John
from Tupelo, MS
I specifically purchased a Samsung TV to replace a Samsung TV I had enjoyed for many years. The picture is excellent: but, so often I am not watching what I want to watch. I may ask for Fox news and end up with Netflix. Usually after 4 or 5 tries I can watch what I want. I don't know how I am to communicate with the controls.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy Samsung Specialist, April 24, 2025
John,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80DD TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80DD TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Longevity at it's finest
on April 26, 2025
Posted by: GregS2
[This review was collected as part of a promotion.] I've had this unit for a little over a year now. Local dimming has been turned to max and the room it's in has 4 massive windows with tons of light. There's never any visibility issues with how bright the TV gets. There's been zero degradation in color and the smart features have not even begin to slow down with updates/aging software or anything yet. I'm considering purchasing another one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific tv
on April 27, 2025
Posted by: Jethro4show
[This review was collected as part of a promotion.] Had it for over a year without any issues. Takes only a few seconds for apps to load when first turning on. Gets a lot of use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well Worth the money
on April 29, 2025
Posted by: Dloch88
[This review was collected as part of a promotion.] I like this Samsung TVA lot.I'm very happy that I bought It and I love all the features.It has in the picture.Always looks really good too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality picture perfect for gaming and movie
on May 2, 2025
Posted by: Joker456gnzlz
[This review was collected as part of a promotion.] I love using my Samsung TV for gaming, it provides great quality pictures and sound. And those qualities are great for movies and streaming.
Value
5
Written by a customer while visiting Samsung US