Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Easy set up
on April 18, 2025
Posted by: MGD56
I purchased a QLED 80 50" recently. Set up was easy and programing the apps went smoothly. Only concern is the extremely small remote. Overall, I'm very happy with this TV.
Written by a customer while visiting Samsung US
Customer Rating
4
Very good midrange TV with a few niggling issues
on April 18, 2025
Posted by: MikeB
I've had this TV now for approx. 5 months. Overall happy with the TV but it has a few shortcomings that should not be. On the good side the picture quality is excellent especially for a midrange model. Sound is good although I don't use the built-in speakers. The compact remote is excellent, I have not missed having a full size remote at all. The OS is reasonably quick and, so far, has had every app I've needed. The OS is where this falls off a bit, for some reason someone thought it would be a good idea to not have a search feature for apps - whomever that was should be let go. Secondly, the text input is unlike... every other text interface on the planet. It does not have a simple delete feature and no tab key. These oversights are inexcusable in what is otherwise a very good TV.
Written by a customer while visiting Samsung US
Customer Rating
3
Color off
on April 18, 2025
Posted by: Wizzy77
Picture quality is good, color is off had an adjust some but still not the best. Need better adjustment controls to adjust. Reds to bright
Response from Samsung USBy Samsung Specialist, April 21, 2025
Wizzy77,
We appreciate your thoughts on the picture quality of Samsung’s Q80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your thoughts on the picture quality of Samsung’s Q80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture easy to navigate
on April 18, 2025
Posted by: Potato king
Daughter bought a Samsung a few years back. She liked it, I liked it, and now I have one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 18, 2025
Posted by: Jerry
from Maricopa, Arizona
Bought a couple months ago it’s great TV I would tell everybody to buy it
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Worth the money
on April 18, 2025
Posted by: ToddB
So far the TV has been great. The picture quality is better then picture quality of most the show I stream. The only downside is that I bought the 65 inch, I should of bought the 75. I do think that televisions in general have nice pictures. Its the broadcasting that lacks.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on April 18, 2025
Posted by: Zambonie
from St joseph mo
I love this TV awesome picture and apps great price and awesome gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, poor remote
on April 18, 2025
Posted by: MeMi
I purchased for a larger size bedroom. Picture on this model is beautifully clear. Best of the 3 Samsungs I currently have in my house.
The absolute one thing I despise with all the Samsung TVs are the remotes - they are the worst! I would have dropped rating down if wasn’t for excellent picture quality. Samsung, please make a larger more efficient controller.
The absolute one thing I despise with all the Samsung TVs are the remotes - they are the worst! I would have dropped rating down if wasn’t for excellent picture quality. Samsung, please make a larger more efficient controller.
Features
1
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US