Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
4
Great size
on April 17, 2025
Posted by: 0z4tvs
[This review was collected as part of a promotion.] Tv is a TV. Has alot of add on apps and features that get lost due so many other options. Kinda seems like a waste. Other than that tv is fine. Mine recently started to get slow when I turn it on. It take longer to connect to the internet so my streaming apps can go online.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty cinema
on April 18, 2025
Posted by: Block
The color, the clarity, the smart features are a amazing. We really enjoy the television insurance bedroom.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on April 18, 2025
Posted by: Barry
Was given as a gift and I love it. So easy to operate and navigate. Crystal clear and bright. What a fantastic T.V. compared to my old One.
Written by a customer while visiting Samsung US
Customer Rating
2
Lots of features
on April 18, 2025
Posted by: Allen
Returning tv soon,keeps turning on and off,at any hour of the day!
Response from Samsung USBy Samsung Specialist, April 21, 2025
Allen,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on April 18, 2025
Posted by: Otool
Ki bought this 2 months ago great picture. Volume sucks but that's with all samsung. A external speaker blue toothed works way better
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
None
on April 18, 2025
Posted by: Carol
from Melbourne, Fl.
I can’t work it. It’s too complicated. The remote is way to small for my fingers and hand. The colors don’t look bright like they did in the store. I wish I didn’t buy it.
No, I would not recommend this to a friend.
Features
2
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
Carol,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture
on April 18, 2025
Posted by: Kimmy
The tv has a beautiful picture but the remote is useless. Who ever designed it, did not know what they were doing.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV with superb picture & sound quality!
on April 18, 2025
Posted by: Greg
from NJ
TV is excellent! Outstanding picture and sound quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US