Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
5
Perfect for Gaming, Movies, and Sports
on December 13, 2024
Posted by: Java247
[This review was collected as part of a promotion.] I’ve had the Samsung 85-Inch QLED 4K TV for a while now, and I have to say, it’s absolutely amazing. This thing has completely upgraded how I watch movies, play games, and even enjoy sports. If you’re thinking about getting a big-screen TV, this one is totally worth it.
The picture quality is insane. Everything is super clear and detailed, and the colors really pop. The 4K resolution combined with the QLED tech makes everything look bright and sharp, even in darker scenes. Watching movies on this feels like I’m at a theater. The picture is so good I’ve been rewatching some of my favorite movies just to see them on this screen.
Gaming on this TV is next-level. The huge screen size makes everything more immersive, and it’s so smooth thanks to the fast refresh rate and low input lag. Whether I’m exploring open worlds or in the middle of an intense shooter, it feels incredibly responsive. Plus, it’s awesome to be able to see so much detail—I’ve caught things I never noticed before in games.
When it comes to sports, this TV shines. Watching football or basketball on this 85-inch screen is just awesome. The clarity and smooth motion make it feel like you’re right there in the stadium. My friends love coming over to watch games, and it definitely makes sports nights way more fun.
Overall, I couldn’t be happier with this TV. It’s the perfect mix of size, quality, and performance for anything you throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first TV and I love it
on December 13, 2024
Posted by: YahwinLias
[This review was collected as part of a promotion.] This is the first time I buy a tv for myself and by myself and there was no better option than this. I love how big it is, it has the perfect size and a really nice quality to see all my fav shows.
This IA function to improve image automatically is awesome, always got the best view and I don't need to do anything, TV does it for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is easy to operate
on December 11, 2024
Posted by: Howstheview
[This review was collected as part of a promotion.] I only stream and play games on TV and has no problems, the video or view is the best I know
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features on the TV and fast response
on December 9, 2024
Posted by: Neil2024
[This review was collected as part of a promotion.] Good quality picture and sound from the TV is good also I did get a sound bar to go with it the q-symphonony sounds wrong on some platforms so I just shut it off and the main screen is a but much it would be nice if it could be modified more to get rid of more of the extra stuff I never use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 9, 2024
Posted by: Meemo675
[This review was collected as part of a promotion.] Fantastic picture quality. Plenty of apps available for streaming options. Also can be used as a hub for smart devices & for using Smart Things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sharpest color
on December 7, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This tv is absolutely amazing, for 4k movies, games 🎮 streaming and a lot more.
It has a clear image even at day light
It has a clear image even at day light
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ads, Bad UI/UX, and Telemetry
on December 6, 2024
Posted by: 347582941
This TV is OK, for display purposes. It has acceptable color. The sound emanating from the speakers is also nice. For the price point comparative to other Smart TVs, it is a horrible SmartTV.
The UI is absolutely horrible. It comes loaded with bloatware and the internal storage is non-expandable and even with ALL the junk and preinstalled apps offloaded, it only has ~2GB of free space for your apps. Further, the UI for TizenOS is just one giant big ad screen. The amount of remote presses it takes to get anywhere USEFUL like a settings menu, your apps, is in the middle of a bunch of big advertisements.
The TV wants you to be connected to Wi-Fi at all times. If you disconnect Wi-Fi, it will sometimes automatically re-connect on reboot. A LOT of features are disabled when you do not have it connected to Wi-Fi. Also, the screen dims intermittently even with intelligent features disabled.
This is an example of a mid-range TV that is absolutely ruined by it's operating system and telemetry. All the applications built for Tizen are slow and unresponsive. The TV has significant input lag, and it not fast or streamlined at all. There is no dedicated input button on the samsung remote. Look at all the reviews for this TV, they are almost all sponsored or rewarded reviews. That's how badly Samsung needs to manipulate the data to sell this TV. Stay away at all costs.
This is not worth the price whatsoever. I will be returning this TV, and will never buy another Samsung product or appliance ever again.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Specialist, December 9, 2024
Hi,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Overall good tv
on December 5, 2024
Posted by: Wingrider
[This review was collected as part of a promotion.] Got this one based on size, price, and features. Was easy to setup using my Samsung phone and smart things. Good pictures, sound is better than many without sound bar. Streaming services are good. Little bit crowded on screen. Still fine tuning colors and such but pretty close out of box. Thought the unpacking instructions were difficult based on diagrams only and should have written directions but I am old school. Remote charges using usb c connector. Not sure how often it will require charging but also has solar on back. Nice touch. Voice comnans are nice and interfaces with alexa too. Pleased so far
Value
5
Written by a customer while visiting Samsung US